University Mobility and Scheduling Assistant, Parking Services

University of San Diego; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

The University Mobility and Scheduling Assistant at the University of San Diego plays a key role in managing parking reservations and handling citation appeals. Working closely with a partner, you review requests and ensure accurate processing in the EMS and other systems.

You will collaborate with Parking Enforcement Officers to ensure a consistent approach to parking management and assist with events and projects as assigned by the Parking Services Operations Supervisor or Assistant Director.

Qualifications

• Detail-oriented and fair-minded
• Experience with citation reviews preferred

Responsibilities

• Efficiently manage and process parking reservation requests received through an online form, email, phone, or in-person within 24 hours of receipt.
• Ensure all reservations are accurately recorded and confirmed in the Event Management System (EMS).
• Create event links in Smarter City Solutions (SCS) or validation codes in Parkeon SmartCenter and provide confirmation with instructions to the requestors in a timely manner.
• Compile the

Job description

Position Title & Department:

University Mobility and Scheduling Assistant; Parking ServicesPosting #

Posting #

5766

Department Description:

The Office of Parking Services is committed to supporting the University of San Diego's Mission Statement by creating a helpful and welcoming environment through the delivery of excellent service. We provide guidance and assistance to the campus community on all parking-related needs in a timely and efficient manner; provide safe, well-maintained parking facilities while ensuring equitable parking for all our guests.

University Description:

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The University Mobility and Scheduled Assistant plays a key role in the management and administration of parking reservation and parking violation disputes. This position requires a detail-oriented and fair-minded professional who can ensure a smooth and efficient parking experience, thoroughly review citation appeals, evaluate evidence, and make informed decisions based on USD parking rules and regulations. This position will work alongside and in collaboration with another Assistant to perform duties related to parking reservations administration and parking violation review and adjudication. The Assistant is responsible for organizing and executing parking reservations for all other events and projects as assigned by the Parking Services Operations Supervisor and/or the Assistant Director. The Assistant also works collaboratively with Parking Enforcement Officers to ensure a consistent approach to parking management.

Duties and Responsibilities:

Reservation Management

• Efficiently manage and process parking reservation requests received through an online form, email, phone, or in-person within 24 hours of receipt.
• Ensure all reservations are accurately recorded and confirmed in the Event Management System (EMS).
• Create event links in Smarter City Solutions (SCS) or validation codes in Parkeon SmartCenter and provide confirmation with instructions to the requestors in a timely manner.
• Compile the