Universal Community Banker

First Commerce Bank; Lakewood Township (NJ); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

First Commerce Bank in Lakewood, NJ is seeking a Universal Community Banker II to provide exceptional service and manage the full customer experience at the branch. The role focuses on developing customer relationships, identifying financial product needs, and referring customers to partner services to grow the bank's consumer and business portfolios.

The position emphasizes greeting customers, handling service transactions, and actively participating in training to support smooth branch

Aufgaben

• Provides exceptional service to all customers and manages the full customer experience.
• Identifies sales opportunities, makes referrals and handles service transactions.
• Greets and serves customers in a friendly and courteous manner.
• Identifies, develops, and expands consumer and business account relationships.
• Addresses customer questions and concerns and refers to internal resources for resolution.
• Participates in ongoing training and assists with branch operations including reporting and cash handling.

Jobbeschreibung

Universal Community Banker II

Position is in Lakewood NJ

General Responsibilities

Responsible for providing exceptional service to all existing and potential customers. Will manage the full customer experience efficiently, identifying sales opportunities, making referrals and handling service transactions.

Responsibilities

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Essential Duties

• Performs various duties to support the paying, receiving and relationship function of the branch office of which the following are illustrative:
• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Actively participate in ongoing training.
• Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault. Assist with preparing cash for shipments