Universal Banker: Trusted Teller & Relationship Builder

SouthState Bank; Grapevine (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

SouthState Bank in Grapevine, TX seeks a Universal Banker to serve as a single point of contact for customers’ financial needs, combining teller duties with FSR responsibilities. The role focuses on delivering excellent service, expanding relationships, and contributing to the bank’s growth.

The position requires friendly customer interaction, knowledge of banking products, and adherence to regulations. Training pathways and standard branch operations are included.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service; banking experience preferred.
• Knowledge: Good interpersonal skills, computer skills, and English reading/writing/speaking comprehension.

Responsibilities

• Serves customers quickly, accurately, efficiently, and confidentially per SouthState Service Standards.
• Identify customer needs and expand relationships by referrals.
• Process transactions for savings, checking, and loan accounts; enroll customers in self-service options.

Skills

Customer service

Interpersonal skills

Computer skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank in Grapevine, TX seeks a Universal Banker to serve as a single point of contact for customers’ financial needs, combining teller duties with FSR responsibilities. The role focuses on delivering excellent service, expanding relationships, and contributing to the bank’s growth.

The position requires friendly customer interaction, knowledge of banking products, and adherence to regulations. Training pathways and standard branch operations are included.