Universal Banker: Service & Relationship Builder

southstatebank; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker to serve as a single point of contact in the branch for customers’ financial needs, combining teller and FSR duties. You will process transactions, open deposits, and support customer relationships while ensuring compliance and quality service.

The role emphasizes cross-selling, accuracy, and a professional appearance, with training in bank policies and regulatory requirements.

Qualifications

• Cash handling, sales, and customer service experience; banking background preferred.
• High School diploma or equivalent.
• Good interpersonal and computer skills; English literacy.

Responsibilities

• Process teller transactions for savings, checking, and loan accounts.
• Open new deposit accounts and handle stop payments, wire transfers, and maintenance functions.
• Identify customer needs and expand relationships by referrals.
• Balance transactions daily and maintain a neat work area.
• Follow policies for security, audits, and regulatory compliance.

Skills

Cash handling

Customer service

Sales

Education

High School diploma or equivalent

Job description

SouthState Bank is seeking a Universal Banker to serve as a single point of contact in the branch for customers’ financial needs, combining teller and FSR duties. You will process transactions, open deposits, and support customer relationships while ensuring compliance and quality service.

The role emphasizes cross-selling, accuracy, and a professional appearance, with training in bank policies and regulatory requirements.