Universal Banker: Customer Growth & Service Pro

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Grapevine (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

SouthState Bank in Grapevine, TX is seeking a Universal Banker to serve as a full service, single point of contact for customers. The role combines teller and FSR duties to provide exceptional service, identify needs, and grow customer relationships.

You will process transactions, open deposit accounts, and handle related banking services while ensuring compliance with regulations and security procedures. Strong communication and computer skills are essential for success in this position.

Qualifications

• Cash handling, sales, customer service experience preferred.
• Good interpersonal skills and computer skills are expected.
• Ability to read, write, speak and understand English.

Responsibilities

• Provide excellent customer service as a single point of contact in the branch.
• Identify customer needs and expand customer relationships through referrals.
• Process teller transactions and maintain account records with accuracy.
• Open new deposit accounts and handle other banking services within limits.
• Adhere to banking regulations and branch security procedures.

Skills

Cash handling

Customer service

Sales

Interpersonal skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank in Grapevine, TX is seeking a Universal Banker to serve as a full service, single point of contact for customers. The role combines teller and FSR duties to provide exceptional service, identify needs, and grow customer relationships.

You will process transactions, open deposit accounts, and handle related banking services while ensuring compliance with regulations and security procedures. Strong communication and computer skills are essential for success in this position.