Universal Banker: Sales & Service Leader

Farmers National Bank of Canfield; Poland Township (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Farmers National Bank of Canfield in Ohio is seeking an enthusiastic teller to open, maintain and close accounts, process transactions, and deliver excellent customer service. The role emphasizes sales referrals and cross-selling opportunities while maintaining accuracy and compliance.

You will handle cash drawers, balance daily, assist with notary duties if credentialed, and support branch operations. A high school diploma and at least one year of retail banking experience are preferred, with

Qualifications

• High School diploma or GED.
• Minimum of one year of retail banking experience to include cash handling.
• Previous supervisory and sales experience are highly preferred.

Responsibilities

• Run a teller cash drawer to cover the daily needs of the branch staffing model.
• Exercise authority to sign official checks, not to exceed $50,000 and complete teller overrides.
• Accept and process savings, checking, and holiday savings accounts, loan payments, safe deposit box rental payments, tax deposits, and withdrawals.
• Accept checks for cashing according to bank procedures.
• Sell money orders and official checks, and collect applicable fees.
• Balance daily and resolve differences with supervisor if needed.
• Maintain professional appearance and ensure policy compliance in the tellers’ area.
• Handle vault cash with dual control and proper documentation.
• Assist customers with safe deposit box rentals and follow safety procedures.
• Enforce dual control policies among staff, where applicable.
• Open and close the branch following security procedures.
• Maintain knowledge of branch, vault, and ATM operations.
• Achieve daily sales referral goals and coach others to do the same.
• Coordinate with the branch manager on sales and service operations.
• Educate staff on policy changes and product knowledge.
• Exercise sound judgment resolving client/employee issues.
• Maintain knowledge of bank products and services and identify cross-sell opportunities.
• Make outbound sales calls and open new accounts; complete maintenance and cross-sell products.
• Prepare new account documents accurately and timely.

Skills

Sales Experience

Cash Handling

Customer Service

Education

High School diploma or GED

Job description

Farmers National Bank of Canfield in Ohio is seeking an enthusiastic teller to open, maintain and close accounts, process transactions, and deliver excellent customer service. The role emphasizes sales referrals and cross-selling opportunities while maintaining accuracy and compliance.

You will handle cash drawers, balance daily, assist with notary duties if credentialed, and support branch operations. A high school diploma and at least one year of retail banking experience are preferred, with