Universal Banker - Relationship Builder & New Accounts Pro

Business First Bank; Central (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

b1BANK seeks a Utility Universal Banker who delivers high-quality customer service while handling transactions, needs assessment, and new account openings. The role floats across locations and aims to meet branch and individual sales goals through enthusiastic relationship building.

The position requires at least 2 years of banking or teller experience, strong communication, and teamwork skills to thrive in a fast-paced customer service environment.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of personal banking or teller experience with strong customer service.
• Basic knowledge of bank deposits, lending products, and services to open accounts or refer customers.

Responsibilities

• Acts as the customer's first point of contact for financial services.
• Handles a broad range of banking center activities including transaction processing, new account sales, customer service, and referrals.
• Supports sales objectives by cross-selling bank products and maintaining relationships.
• Assists with day-to-day transactions, including approving transactions, preparing reports, resolving issues, and responding to inquiries.
• Maintains compliance with bank policies and regulatory requirements; upholds client confidentiality.

Skills

Customer service

Relationship building

Verbal communication

Written communication

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

b1BANK seeks a Utility Universal Banker who delivers high-quality customer service while handling transactions, needs assessment, and new account openings. The role floats across locations and aims to meet branch and individual sales goals through enthusiastic relationship building.

The position requires at least 2 years of banking or teller experience, strong communication, and teamwork skills to thrive in a fast-paced customer service environment.