Universal Banker - Phillips County

Partners Bank; Helena-West Helena (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Full-time position

Health plans

401(k)

Paid Vacations and Holiday

Inclusive and Welcoming Culture

Job summary

Partners Bank is hiring a Universal Banker to blend customer service with transactional accuracy across deposits, withdrawals, and everyday banking tasks. The role combines ASR, Loan Assistant, and Branch Lead duties as needed to meet community needs.

The ideal candidate brings a strong background in customer service and cash handling, with a minimum of three years in related banking experience. This full-time position offers health plans, a 401(k), paid vacations, and a welcoming team culture.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• At least three years of related experience and/or training required or equivalent combination of education and experience.

Responsibilities

• Provide superior customer service by answering questions, resolving issues, and offering solutions.
• Process daily bank transactions including deposits, ensuring proper documents and authorized limits.
• Balance cash drawer, monitor currency and coin supply, and ensure accurate totals.
• Perform cash handling responsibilities and assist with branch operations as needed.

Skills

Customer service

Cash handling

Banking transactions

Problem solving

Education

High school diploma or GED

Associate degree preferred

Job description

come JOIN PARTNERS BANK:

Our slogan - Better Together - conveys our bank's dedication to creating opportunities through personal connections. Partners Bank is passionate about understanding the needs of the places we serve, and for us the best way to do this is by getting to know the heartbeat of every community: its people.

NOW HIRING AN universal banker :

The Universal Banker is a seasoned financial professional with a diverse skill set, adept at seamlessly managing a broad spectrum of tasks within the banking realm. This individual assumes a dynamic role, encompassing the responsibilities of an ASR, Loan Assistant, and Branch Lead as circumstances dictate. Their responsibilities integrate both the finesse of customer service and the precision of transactional functions.

WHY JOIN OUR TEAM?

• Competitive compensation
• Full-time position
• Health plans
• 401(k)
• Paid Vacations and Holiday
• Inclusive and Welcoming Culture

What will I do?

• Provide superior customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Provides solutions to meet the needs of customers.
• Process daily bank transactions such as:
  • Accept and process retail and commercial checking and savings deposits including night deposits by determining that all necessary deposit documents are in proper form and issues receipts.
  • Confirm all necessary documents are properly authorized, are in proper form and are within authorized limits.
  • Make decisions when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds.
  • Prepare daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT& L payments, etc.). Assembles and prepares, within an established schedule, all transactions for delivery to Deposit Operations Department for timely processing.
• Balance transactions and verify cash totals:
  • Monitors and maintains an adequate supply of currency and coins, balances cash drawer according to established schedule and performance standards.
  • Sells excess coin and currency to vault or buys coin and currency to maintain minimum but adequate drawer supply.

Position requirements:

• A high school diploma or equivalent GED is required.
• An associate degree in a related field is preferred.
• At least three (3) years of related experience and/or training is required; or the equivalent combination of education and experience.