Universal Banker

Minnesota Bankers Association; Prior Lake (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Minnesota Bankers Association is seeking a Universal Banker to act as the face of the bank, handling everyday transactions and helping clients reach long-term financial goals.

You will blend teller duties with personal banking, offering one-stop convenience and proactive advice to clients on accounts, technology, and services.

Qualifications

• High school diploma or GED required.
• 1–2 years of cash handling, banking, or customer-facing retail experience.
• Strong interpersonal communication and consultative sales skills.
• High attention to detail, accuracy, and math skills.
• Proactive problem-solving mindset with a passion for helping people.
• Tech Savvy, proficiency in Microsoft Office and mobile apps to assist customers with technology.

Responsibilities

• Process routine teller transactions accurately and manage cash drawer.
• Greet clients, assess financial needs, and provide consultative advice.
• Assist customers with opening new checking, savings, and CD accounts.
• Educate customers on using digital banking, mobile apps, and account tools.

Skills

Cash handling

Customer service

Sales skills

Interpersonal communication

Technology literacy

Microsoft Office

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Tools

POS systems

Mobile banking apps

CRM software

Job description

The Role

As a Universal Banker, you are the face of our bank. You will act as a trusted source for banking services to our clients, handling everything from everyday transactions to long-term goals. You will get the opportunity to combine the important role of the teller line and personal banking to offer one-stop convenience.

Key Responsibilities

• Client Service & Transactions: Accurately process routine teller transactions, manage your cash drawer and handle account maintenance.
• Relationship Building: Proactively greet clients, assess their financial needs, and provide consultative advice.
• Account Services: Assist customers with opening new checking, savings, and CD accounts.
• Product Education: Guide customers on utilizing our digital banking, mobile apps and account management tools.

Qualifications We Value

• High school diploma or GED required, associate or bachelor’s degree preferred.
• Minimum of 1-2 years of cash handling, banking, or customer-facing retail experience.
• Strong interpersonal communication and consultative sales skills
• High attention to detail, accuracy, and strong math skills
• A proactive, problem-solving mindset with a passion for helping people.
• Tech Savvy, proficiency in Microsoft office and mobile apps to assist customers with technology.

Why Build Your Career with Us?

For over a century, our institution has been a cornerstone of our community, rooted in trust, stability, and customer-first values. We combine the warmth of a local, relationship-focused bank with modern banking solutions