Universal Banker - Independence

North American Savings Bank; Independence (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

$500 Sign-On Bonus

Medical, dental, and vision coverage

401(k) retirement plan

Generous paid time off

Job summary

North American Savings Bank (NASB) is seeking a Universal Banker for our Independence branch, providing quality customer service while promoting our products and services. Applicants must have a high school diploma and one year of retail or sales experience.

This position offers competitive compensation, including a $500 sign-on bonus and a comprehensive benefits package, such as medical, dental, and vision coverage, retirement plans, and paid time off.

Qualifications

• One year of experience in a Retail or Sales environment.
• Ability to work branch hours Monday - Friday and alternate Saturday mornings.
• Excellent communication skills in person and over the phone.
• Ability to work branch hours Monday - Friday and alternate Saturday mornings.
• Bilingual desired, but not required.

Responsibilities

• Providing outstanding customer service and greeting customers.
• Assisting customers with account services and resolving issues.
• Maintaining a professional attitude at all times.
• Always maintaining a positive, friendly, and professional attitude.
• Assisting with all branch level marketing activities and promotions.
• Performing applicable aspects of daily operations, including opening new accounts, cash controls, balancing, exercising fraud prevention, handling customer transactions, and accurately completing all CIP requirements.
• Adhering to all policies and procedures, including those related to the Bank’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program.

Skills

Customer service

Sales experience

Communication skills

Basic math skills

Time management

Bilingual

Education

High school diploma or GED

College degree preferred

Job description

NASB has job openings across all departments. Start your career with a local Kansas City bank and national banking lender today!

Available Jobs

Location: Independence, MO

Job Id:1501

# of Openings:1

$500 Sign-On Bonus Opportunity Available!

Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life.

We are currently looking for a Universal Banker to join our Independence branch team.

Job Summary

Our Universal Bankers provide quality customer service and promote NASB’s products, services, and thoughtful solutions to make banking easy for our customers.

Key Responsibilities

• Providing outstanding customer service, greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction; this includes the support of our mortgage sales team by making referrals.
• Assisting customers in their selection of various accounts and financial services, administering accounts, and positively impacting retention of current customers while achieving branch sales and service goals.
• Resolving any problems, issues, or questions to ensure customer satisfaction.
• Always maintaining a positive, friendly, and professional attitude.
• Assisting with all branch level marketing activities and promotions.
• Performing applicable aspects of daily operations, including opening new accounts, cash controls, balancing, exercising fraud prevention, handling customer transactions, and accurately completing all CIP requirements.
• Adhering to all policies and procedures, including those related to the Bank’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program.

Qualifications

• A High school diploma, GED or foreign equivalent required, college degree or military equivalent preferred.
• One year’s experience in a Retail or Sales environment engaging with customers and making product recommendations leading to sales or relevant experience required.
• Credit and background checks will be required.
• Ability to work branch hours Monday - Friday and alternate Saturday mornings.
• Ability to learn products, services, and procedures quickly and accurately.
• Financial management and responsibility skills.
• Excellent communication skills with a demonstrated ability to adapt the conversation of the NASB products/services based on the customers varying needs in person and over the phone.
• Basic math skills: including the ability to solve problems and quickly identify currency denominations.
• Time management and organizational skills, including being detail-oriented and thorough.
• Bilingual desired, but not required.
• Sound judgment and decision-making abilities.
• Ability to lift/carry up to 25 pounds occasionally

What We Offer

NASB offers unparalleled opportunities for career development and advancement, competitive compensation and bonus opportunities, a well-rounded benefit package, including medical, dental, and vision coverage, 401(k) retirement plan with an immediate employer match, and generous paid time off including PTO, 11 holidays, your birthday, and volunteer time off.

If you have any questions, please contact [e-mail].

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position.

Equal Opportunity Statement

North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer.

North American Savings Bank is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.

Reasonable Accommodation

If you require reasonable accommodation for any part of the application or hiring process due to disability, you may submit your request via email at [e-mail] or by mail to

North American Savings Bank
Attn: HR
903 E. 104th Street, Suite 400
Kansas City, MO 64131

All employment offers are contingent upon applicant successfully completing background screenings.

• FMLA Notice (link to pdf) – Employee Rights and Responsibilities
• E-Verify (link to pdf)
• Right to Work (en español ) (link to pdf)
• EEOC Poster (en español )(link to pdf)
• EPPA Notice (link to pdf)
• Policy Statement on Behalf of Protected Veterans and Individuals with a Disability (link to pdf)

Note: Benefits may change at any time. Certain benefits may have specific eligibility requirements.

Terms: $250 paid out after 30 days of employment. Second payout of $250 after 90 days of employment. Complete details provided upon job offer.