Universal Banker II: Relationship & Branch Support

Georgia's Own Credit Union; Bainbridge (GA); On-site; USD 42,981,000 - 71,635,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Georgia’s Own Credit Union, Bainbridge location, seeks a Universal Banker II to deliver exceptional member service and build relationships across channels. You will support branch operations and act as a resource for teammates, promoting service excellence and sales opportunities.

The role emphasizes onboarding support, peer mentoring, and maintaining production and member experience goals within a dynamic banking team.

Qualifications

• High school diploma or equivalent years of experience.
• Bachelor’s degree preferred in a related field.

Responsibilities

• Deliver exceptional service through in-person, telephone, and digital member interactions.
• Build and strengthen member relationships by identifying needs and recommending products and services.
• Open consumer and business membership accounts.
• Assist members with account maintenance, problem resolution, and service requests.
• Process and support consumer loan applications and related documentation.
• Conduct consultative conversations to identify deposit, lending, and growth opportunities.

Skills

Member service

Relationship building

Account opening

Loan processing

Sales referrals

Team collaboration

Education

High school diploma

Bachelor’s degree preferred

Job description

Georgia’s Own Credit Union, Bainbridge location, seeks a Universal Banker II to deliver exceptional member service and build relationships across channels. You will support branch operations and act as a resource for teammates, promoting service excellence and sales opportunities.

The role emphasizes onboarding support, peer mentoring, and maintaining production and member experience goals within a dynamic banking team.