Universal Banker I: Customer Service & Accounts

Security State Bank & Trust; Bee Cave (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Security State Bank & Trust in Bee Cave, TX seeks a Universal Banker I to perform teller duties and account specialist tasks, delivering friendly, accurate service to customers and ensuring compliance with policies.

The role emphasizes core values, product knowledge, and strong communication. You will open and maintain accounts, process deposits and withdrawals, and support customers with banking needs in a community bank environment.

Qualifications

• High School Diploma or GED required.
• Strong customer service skills and ability to handle currency accurately.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced banking environment.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Champion SSB&T’s core values and governance.
• Provide exceptional customer service to meet financial needs.
• Maintain knowledge of bank products, policies, and regulatory requirements.
• Process deposits, withdrawals, and loan payments.
• Open and maintain customer accounts with proper documentation.
• Balance teller cash drawer and maintain accuracy of transactions.
• Assist customers with account inquiries and service requests.
• Process transfers and overnight/night drop activities.
• Support compliance with OFAC and other regulatory checks.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Interpersonal skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Security State Bank & Trust in Bee Cave, TX seeks a Universal Banker I to perform teller duties and account specialist tasks, delivering friendly, accurate service to customers and ensuring compliance with policies.

The role emphasizes core values, product knowledge, and strong communication. You will open and maintain accounts, process deposits and withdrawals, and support customers with banking needs in a community bank environment.