Universal Banker I: Customer Growth & Banking Tech Advocate

United Community Banks Inc.; Huntsville (AL); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

United Community in Huntsville, AL is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to tailor solutions for each customer.

Join a team that combines service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. This is a full-time, on-site role.

Qualifikationen

• 1+ years of experience in banking, cash handling, or retail.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Aufgaben

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Kenntnisse

Banking/retail experience

Jobbeschreibung

United Community in Huntsville, AL is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to tailor solutions for each customer.

Join a team that combines service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. This is a full-time, on-site role.