Universal Banker I

First Western Bank & Trust; Minnesota; On-site; USD 22,000 - 30,000; Full time

Job summary

First Western Bank & Trust in Eden Prairie, MN is seeking a full-time Universal Banker I to provide prompt, courteous service and support sales and service objectives while building relationships with new consumer and business customers.

This role handles cashing checks, deposits and withdrawals, card and loan payments, account openings, and routine banking tasks. Strong communication, accuracy, teamwork, and computer skills are essential; one year of banking experience is preferred.

Qualifications

• High School diploma or GED required.
• One year of banking experience preferred.
• Knowledge of customer service principles and practices.
• Knowledge of administrative and clerical procedures.

Responsibilities

• Provide prompt, courteous, efficient, and accurate service while handling customer banking matters and developing relationships with customers.
• Cash checks; process deposits and withdrawals; handle credit card, loan and ACH payments; calculate loan payoffs; redeem savings bonds; process coin and currency orders; order new and issuing temporary checks; sell and issue gift cards and travel cards; and wire transfers.
• Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, CD renewals, and signer changes for business accounts.
• Open and manage consumer accounts including Individual Retirement Accounts; Health Savings Accounts; checking, savings, money market, certificates of deposit, and safe deposit accounts.
• Open and manage business accounts including checking, savings, money market, certificates of deposit, and safe deposit accounts

Skills

Team player

Interpersonal skills

Written and oral communication

Active listening

Customer service skills

Detail oriented

Multitasking

English language

Cash handling

General math

Computer skills

Education

High School diploma or GED

Job description

Job Description

First Western Bank is currently looking for a full-time Universal Banker I at our Eden Prairie, MN location.

The pay range for this position is $16.00 to $22.00 per hour. Pay is based on several factors which vary according to position. Factors may include: educational and professional background, work experience, and overall qualifications. First Western Bank & Trust cares about and invests in our employees. We offer eligible employees and their dependents comprehensive health benefits and programs, which may include insurance for medical, vision, dental, and more, to help you take care of yourself and your family. Other benefits for eligible employees include 401k with company match, company contribution to Health Savings Account, banking benefits, short-term disability, life and long-term disability, bonding leave, holidays, sick leave, and vacation.

Bonus: This position may also be eligible to participate in an annual bonus program. A bonus award, if any, depends on various factors including individual and organizational performance.

With all the benefits listed above, this is a great opportunity for the right candidate!

Universal Banker I Position Overview

Provide prompt, courteous, efficient, and accurate service while handling customer banking matters in support of First Western Bank's sales and service objectives while adhering to the bank's culture of customer service excellence; establish and develop relationships with new consumer and business bank customers.

• Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner
• Handle a wide variety of customer banking matters accurately and efficiently; includes cashing checks; making checking and savings account deposits and withdrawals; processing credit card, loan and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and wire transfers
• Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, CD renewals, and signer changes for business accounts
• Open and manage consumer accounts including Individual Retirement Accounts; Health Savings Accounts; checking, savings, money market, certificates of deposit, and safe deposit accounts
• Open and manage business accounts including checking, savings, money market, certificates of deposit, and safe deposit accounts

Universal Banker I Qualifications

• High School diploma or general education degree (GED) required
• One year of banking experience preferred
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

Universal Banker I Skills/Abilities

• Must be a team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills
• Must be detail oriented, able to work under minimal supervision, stay poised under pressure, manage multiple tasks at one time, and interact with co-workers and customers in a professional manner
• Must have proficient spoken and written English language skills
• Must have cash handling, general math, and computer skills

First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.