Universal Banker

Minnwest Corporation; Rochester (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Match

Paid Vacation

Disability Insurance

Life Insurance

Tuition Reimbursement

Employee Assistance Program

Volunteer PTO

Employee Resource Groups

Job summary

Minnwest Bank in Rochester, MN is seeking a Universal Banker to deliver exceptional customer service while building and maintaining strong customer relationships. This role supports a variety of banking functions including transactional services, account openings, consumer lending support, and digital banking education.

Level placement is based on experience and banking expertise. The position requires travel to local branches with mileage reimbursement and an extra $1.00/hour pay differential

Qualifications

• High school diploma or equivalent.
• 1 year cash handling and customer service and successful completion of consumer account opening training.
• Strong communication and interpersonal skills.
• Ability to learn banking systems and procedures.
• Teamwork and in-person interaction with staff and customers.

Responsibilities

• Provide exceptional customer service during all customer interactions.
• Process customer transactions accurately and efficiently.
• Assist customers with basic account maintenance and digital banking tools.

Skills

Cash handling

Customer service

Communication skills

Interpersonal skills

Teamwork

Banking systems

Education

High school diploma

Tools

Banking software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker

Full-time Regular OFFICE 5C Rochester, MN, US

2 days ago Requisition ID: 1372

Salary Range: $20.00 To $22.00 Hourly

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary:Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs.

Level placement is based on experience, knowledge, and demonstrated banking expertise.

The position requires travel to local branches to provide adequate staffing coverage due to staffing needs. Universal Bankers will be paid mileage while using their own vehicle to travel to other local branches. In addition, when working at another branch outside of their home location, bankers will receive an additional $1.00/hour pay differential.

There is occasional travel (<5%) to the Minnwest Bank Training center in Eagan, MN for Universal Banker Training.

Universal Banker II

Starting Pay Range: $20-22/hour

Primary Responsibilities:

• Provide exceptional customer service during all customer interactions
• Process customer transactions accurately and efficiently
• Assist customers with basic account maintenance and digital banking tools
• High school diploma or equivalent
• 1 year cash handling and customer service and successful completion of consumer account opening training
• Strong communication and interpersonal skills
• Ability to learn banking systems and procedures
• Teamwork
• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Pay Range:$20 - $ 22/hour

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.