Universal Banker

Minnwest Corporation; Hammond (MN); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Medical, Vision and Dental Insurance

401(k) with Employer Match

Paid Holidays and Vacation

Employee Assistance Program

Job summary

Minnwest Bank in Hammond, MN is seeking a part-time Universal Banker to deliver exceptional customer service and support banking transactions at the branch. You will handle cash and assist with basic account maintenance while promoting digital banking tools.

The role offers tiered levels with starting pay ranges and opportunities to grow within the Minnwest team. Prior cash handling and customer service experience are preferred.

Qualifications

• Excellent customer service skills with a professional demeanor.
• Ability to process transactions accurately and maintain cash drawer balance.
• Proficiency with basic computer applications and digital banking tools.

Responsibilities

• Provide exceptional customer service during all interactions.
• Process transactions accurately and detect potential fraud signals.
• Assist customers with basic account maintenance and digital banking tools.
• Open new accounts and support consumer banking needs as required.

Skills

Customer service

Cash handling

Communication

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker

Part-time Regular OFFICE 5C Hammond, MN, US

3 days ago Requisition ID: 1371

Salary Range: $18.40 To $20.70 Hourly

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Location:Hammond, MN
Level:II
Work Schedule:Part-time 20 hours / week
Job Summary:Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships at the bank branch. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs.

Level placement is based on experience, knowledge, and demonstrated banking expertise. Each level builds upon responsibilities, knowledge, and expectations of the preceding level. Employees are expected to continue performing the primary responsibilities associated with lower levels while taking on the additional responsibilities outline for their assigned level.

Universal Banker I (Assistant)

Starting Pay Range:$16-$18/hour

Primary Responsibilities:

• Provide exceptional customer service during all customer interactions
• Process customer transactions accurately and efficiently, recognizing red flags regarding frauds and scams
• Assist customers with basic account maintenance and digital banking tools
• Perform teller functions including but not limited to receiving checks and cash for deposit, verifying cash and endorsement, issuing receipts, issuing cashier’s checks, cashing checks, and paying out fund upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
• 6 months cash handling and customer service experience
• Strong attention to detail and accuracy
• Dependable, organized team player with a positive attitude
• Ability to communicate with customers in a professional manner
• Basic computer skills including proficiency with the Microsoft Office Suite

Preferred Qualifications:

• High school diploma or equivalent (GED)
• Ability to multi-task, be organized, effective time management
• Proven ability to balance a cash drawer accurately

Universal Banker II

Starting Pay Range:$18.40-$20.70/hour

Primary Responsibilities:

• Open new consumer deposit accounts and accurately process all deposit account paperwork for new and existing customer accounts
• Assist existing customers with account changes or inquiries, or any issues or questions they may encounter with their online products/services
• Proactively promote and identify cross-selling opportunities to achieve individual, team and organizational sales and service goals
• Provide referrals and other opportunities to other business lines (Insurance, Mortgage, etc.)
• High school diploma or equivalent (GED)
• 1 year cash handling experience in a customer-facing role
• 1 year of customer service experience or proven proficiency in Minnwest Consumer Account Opening Training
• Previous experience in a bank/financial institution or a 2 or 4-year degree in finance, business or accounting
• Strong attention to detail and accuracy
• Ability to communicate with customers in a professional manner
• Dependable, organized, self-motivated team player
• Willing to continuously learn and grow within the organization
• Basic computer skills, including proficiency with the Microsoft Office Suites

Preferred Qualifications:

• 2 years of customer service experience
• 1 year of consumer banking account opening, closings, and account maintenance
• Ability to multi-task, be organized, with effective time management
• Ability to identify customer needs and recommend appropriate products and services
• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephoneOccasionally lifting up to 50lbs

Pay Range:$18.40 - $20.70/hour

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.