Universal Banker

Minnwest Bank; Slayton (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

401(k) with Employer Match

ESOP

Paid Holidays

Paid Vacation Days

Parental Leave

Disability Insurance

Life, Critical Illness & AD&D

Tuition Reimbursement

EAP

Volunteer Time Off

Diversity & Inclusion ERG

Job summary

Minnwest Bank in Minnesota is seeking a Universal Banker I (Assistant) to deliver exceptional customer service while supporting branch operations, including transactions, account openings, and digital banking guidance. The role requires travel to local branches to ensure staffing coverage, with mileage paid for using personal vehicles and a $1.00/hour premium when working at another branch.

Starting pay range is $16-$18 per hour, with occasional (<5%) travel to the Minnwest Bank Training center in Eagan, MN for Universal Banker training. The position emphasizes accuracy, team collaboration, and customer-focused service.

Qualifications

• 6 months cash handling and customer service experience.
• Strong attention to detail and accuracy.
• Dependable, organized team player with a positive attitude.
• Ability to communicate with customers in a professional manner.
• Basic computer skills including proficiency with the Microsoft Office Suite.
• High school diploma or equivalent (GED).

Responsibilities

• Provide exceptional customer service during all customer interactions.
• Process customer transactions accurately and efficiently, recognizing red flags regarding frauds and scams.
• Assist customers with basic account maintenance and digital banking tools.
• Perform teller functions including deposits, cashing checks, and balancing cash drawer.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About Minnwest:

Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve.

We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Job Summary:

Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships at the bank branch. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs.

Level placement is based on experience, knowledge, and demonstrated banking expertise. Each level builds upon responsibilities, knowledge, and expectations of the preceding level. Employees are expected to continue performing the primary responsibilities associated with lower levels while taking on the additional responsibilities outline for their assigned level.

The position requires travel to local branches to provide adequate staffing coverage due to staffing needs. Universal Bankers will be paid mileage while using their own vehicle to travel to other local branches. In addition, when working at another branch outside of their home location, bankers will receive an additional $1.00/hour pay.

There is occasional travel (<5%) to the Minnwest Bank Training center in Eagan, MN for Universal Banker Training.

Universal Banker I (Assistant)

Starting Pay Range:

$16-$18/hour

Primary Responsibilities

• Provide exceptional customer service during all customer interactions
• Process customer transactions accurately and efficiently, recognizing red flags regarding frauds and scams
• Assist customers with basic account maintenance and digital banking tools
• Perform teller functions including but not limited to receiving checks and cash for deposit, verifying cash and endorsement, issuing receipts, issuing cashier’s checks, cashing checks, and paying out fund upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.

Minimum Requirements

• 6 months cash handling and customer service experience
• Strong attention to detail and accuracy
• Dependable, organized team player with a positive attitude
• Ability to communicate with customers in a professional manner
• Basic computer skills including proficiency with the Microsoft Office Suite

Preferred Qualifications

• High school diploma or equivalent (GED)
• Ability to multi-task, be organized, effective time management
• Proven ability to balance a cash drawer accurately

Schedule:

Monday – Friday: 8:00 a.m. – 5:00 p.m., Rotating Saturdays 9:00 a.m. - 12:00 p.m

Workplace Environment

• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Pay Range:

$16 – $18/hour

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Minnwest Benefits:

In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Paid Parental Leave
• Short- and Long-Term Disability
• Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community
• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All Benefits Are Subject To Eligibility Requirements.

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.