Universal Banker: Elevate Customer Relationships & Banking

Beacon-Bank; Massachusetts; On-site; USD 28,000 - 37,000; Full time

Job summary

Beacon Bank in Pittsfield, MA is hiring a Universal Banker who will perform teller duties and serve as a Personal Banking Representative. You will deliver an exceptional customer experience, process transactions, open new accounts and promote Beacon Bank's products and services.

You will support digital banking, ensure compliance, and contribute to branch goals. The role requires high school diploma or equivalent, strong cash handling and customer service experience, and flexibility including

Qualifications

• High school diploma or equivalent is required or preferred; banking courses are a plus.
• Prior teller or sales experience in a goal-oriented environment is expected.
• Excellent oral and written communication skills are required.

Responsibilities

• Process deposits, withdrawals, check cashing, loan payments and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Provide backup support to Teller Supervisors and participate in branch meetings.

Skills

Customer service

Sales skills

Communication

Needs assessment

Time management

Teamwork

Adaptability

Education

High school diploma or equivalent

Associate’s degree or banking courses

Job description

Beacon Bank in Pittsfield, MA is hiring a Universal Banker who will perform teller duties and serve as a Personal Banking Representative. You will deliver an exceptional customer experience, process transactions, open new accounts and promote Beacon Bank's products and services.

You will support digital banking, ensure compliance, and contribute to branch goals. The role requires high school diploma or equivalent, strong cash handling and customer service experience, and flexibility including