Universal Banker: Drive Accounts & Service Excellence (Seaford, DE)

Burke & Herbert Bank; Seaford (DE); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

Paid holidays

Paid bereavement

Paid parental leave

Company paid life insurance

Long-term disability

401(k) with company match

Job summary

Burke & Herbert Bank in Seaford, DE is seeking a Universal Banker to rotate between teller and customer service desk and to handle routine transactions and account openings. You will assist clients with online and mobile banking and strive to deliver service beyond expectations.

The position requires 2-3 years teller/new accounts experience, a high school diploma, and strong interpersonal and math skills. This full-time, non-exempt role includes comprehensive benefits and opportunities for

Qualifications

• 2-3 years teller and/or new accounts experience preferred.
• Comfortable and confident in a sales and service environment.
• Highly professional with good interpersonal and problem-solving skills.
• Excellent computer, typing, and math skills required.
• Highly organized and detail-oriented.

Responsibilities

• Rotate between teller line and customer service desk.
• Provide superior customer service, based on Service Beyond Expectations.
• Process routine banking transactions: deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders.
• Open consumer and business bank accounts including loans and deposits.
• Assist clients with accounts, online and mobile products and services, debit cards, and transfers.
• Open CDARS and IRA accounts/transactions.
• Contribute to branch sales/referral goals by identifying and making referrals.
• Adhere to bank policies and protect customers and assets.
• Accurately complete information on systems and forms to mitigate exposure.

Skills

Customer service

Sales experience

Interpersonal skills

Problem solving

Typing

Math skills

Team player

Education

High School Diploma or equivalent

Job description

Burke & Herbert Bank in Seaford, DE is seeking a Universal Banker to rotate between teller and customer service desk and to handle routine transactions and account openings. You will assist clients with online and mobile banking and strive to deliver service beyond expectations.

The position requires 2-3 years teller/new accounts experience, a high school diploma, and strong interpersonal and math skills. This full-time, non-exempt role includes comprehensive benefits and opportunities for