Universal Banker - Customer-First Banking Pro

Bank of Commerce MS; Madison (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of Commerce MS in Madison, MS seeks a Universal Banker to deliver everyday retail banking services on-site. You will handle deposits, withdrawals, payments and basic account support, while ensuring accuracy and compliance.

You will assist customers with opening accounts, explain product features, promote services, resolve questions, and work with branch staff to meet goals in a friendly, community-focused environment.

Qualifications

• High school diploma or equivalent required; business/finance coursework is beneficial.
• Clear and professional communication skills, both verbal and written.
• Reliable cash handling experience with accuracy and attention to detail.
• Familiarity with consumer banking products and basic loan processes, or willingness to learn.

Responsibilities

• Handle daily transactions: deposits, withdrawals, and payments with accuracy.
• Balance cash drawers and maintain accurate records.
• Assist customers with opening and maintaining accounts and explain product features.
• Support loan inquiries and applications while promoting bank services and ensuring compliance.

Skills

Customer service

Cash handling

Communication

Active listening

Problem resolution

Computers & banking systems

Education

High school diploma

Business/Finance coursework

Tools

Banking software

Microsoft Office

Job description

Bank of Commerce MS in Madison, MS seeks a Universal Banker to deliver everyday retail banking services on-site. You will handle deposits, withdrawals, payments and basic account support, while ensuring accuracy and compliance.

You will assist customers with opening accounts, explain product features, promote services, resolve questions, and work with branch staff to meet goals in a friendly, community-focused environment.