Universal Banker: Customer Advocate & Growth Specialist

Northrim BanCorp, Inc.; Alaska; On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid Time Off and holidays

401K match

Parental Leave

Education Assistance

Employee Assistance Program

Wellness Program

Job summary

Northrim Bank in Anchorage, AK is seeking a Universal Banker to provide exceptional customer service, open accounts, answer questions, and uncover solutions that help clients meet their financial goals. This is a full-time, on-site role across Universal Banker I, II, or III levels.

Ideal candidates bring cash-handling or retail experience, strong communication, and a customer-focused mindset. Training, growth opportunities, and a supportive team culture are offered.

Qualifications

• 6+ months in cash-handling, retail, or hospitality (Universal Banker I)
• 1+ year in banking or 2+ years in customer service/cash-handling (Universal Banker II)
• 3+ years of banking experience; leadership and mentoring preferred (Universal Banker III)

Responsibilities

• Be the face of the bank: Greet customers, handle transactions, and make their day better.
• Solve problems like a pro: Assist with deposits, withdrawals, account management and loan payments.
• Build real relationships: Help customers plan, save, and succeed financially.
• Think like an advisor: Suggest products and services that make a difference.
• Stay sharp: Learn new systems, keep up with regulations, and train continuously.
• Lead by example: Mentor teammates and keep operations running smoothly.

Skills

Stellar communication

Detail-oriented

Problem-solving

Tech-savvy

Team player

Customer service

Tools

MS Office

Banking software

Job description

Northrim Bank in Anchorage, AK is seeking a Universal Banker to provide exceptional customer service, open accounts, answer questions, and uncover solutions that help clients meet their financial goals. This is a full-time, on-site role across Universal Banker I, II, or III levels.

Ideal candidates bring cash-handling or retail experience, strong communication, and a customer-focused mindset. Training, growth opportunities, and a supportive team culture are offered.