Senior Universal Banker: Customer Growth & Ops

Atlantic Union Bank; Silver Spring (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Job summary

Atlantic Union Bank in Harrisonburg, VA is seeking a Specialist III - Universal Banker to deliver high-quality client experiences at the teller window or on the platform, providing flexible coverage for the branch.

Responsibilities include processing routine transactions, opening new accounts, cross-selling bank products, resolving customer issues, coaching staff, and supporting process improvements while maintaining compliance.

Qualifications

• 5+ years relevant experience.
• Vocational or technical training.
• Must be able to stand for extended periods and lift up to 30 lbs.

Responsibilities

• Responds to customers' needs by processing routine banking transactions at teller window or on platform.
• Opening new accounts.
• Marketing and cross-selling bank products and services.
• Resolving complex customer service issues.
• Refers customers to other banking services and personnel as appropriate.

Skills

Customer service

Sales

Banking knowledge

Education

Vocational/technical training

Job description

Atlantic Union Bank in Harrisonburg, VA is seeking a Specialist III - Universal Banker to deliver high-quality client experiences at the teller window or on the platform, providing flexible coverage for the branch.

Responsibilities include processing routine transactions, opening new accounts, cross-selling bank products, resolving customer issues, coaching staff, and supporting process improvements while maintaining compliance.