Universal Banker & Branch Lead: Customer Care & Ops

Partners Bank; Rogers (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Full-time position

Health plans

401(k)

Paid Vacations and Holidays

Job summary

Partners Bank in Rogers, AR is seeking a Universal Banker to merge customer service excellence with core banking duties. The role combines responsibilities of an Account Service Representative, Retail Banking Associate, and occasional Branch Lead, ensuring accurate transactions and friendly service.

You will handle deposits, loans, payments, and cash drawer balancing while maintaining SOP compliance and a collaborative team environment.

Qualifications

• High school diploma or GED required.
• At least three (3) years of related experience and/or training.
• Cash handling experience preferred.

Responsibilities

• Provide superior customer service by answering questions, resolving issues, and offering solutions.
• Balance cash drawer and verify cash totals; process deposits, loans, and payments.
• Oversee branch operations when Acting Branch Lead; ensure SOP compliance and team guidance.
• Process daily bank transactions with accuracy and timeliness.

Skills

Customer service

Cash handling

Banking operations

Leadership

Education

High school diploma or GED

Associate degree preferred

Job description

Partners Bank in Rogers, AR is seeking a Universal Banker to merge customer service excellence with core banking duties. The role combines responsibilities of an Account Service Representative, Retail Banking Associate, and occasional Branch Lead, ensuring accurate transactions and friendly service.

You will handle deposits, loans, payments, and cash drawer balancing while maintaining SOP compliance and a collaborative team environment.