Universal Banker

United Bank, Inc.; West Point (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

United Bank in Virginia is seeking a customer service professional with a focus on relationship-building to support branch operations. The role requires a high school diploma or equivalent, plus 3 years of customer contact experience or 2 years in banking, and the ability to complete the in-house training program.

The ideal candidate demonstrates sales orientation, strong communication skills (Spanish a plus), proficiency in Word and Excel, and the ability to travel up to 15% within the branch

Qualifications

• High school diploma or equivalent required.
• 3+ years of customer contact and service experience or 2+ years in a Banking environment, preferably in a branch.
• Experience handling and being accountable for money is required.
• Ability to complete the Bank’s in-house Training Program within a reasonable timeframe.
• Sales-oriented and relationship-building demeanor.
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to perform basic math calculations is required.
• Proficiency in Microsoft Office Products (Word, Excel) required.

Responsibilities

• Sitting and standing for extended periods of time.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to 20 lbs.
• Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
• Ability to interact with staff at all levels within organization.
• Ability to observe, perceive, identify, and translate data.
• Ability to travel within branch region of up to 15%.

Skills

Relationship management

Business development

Sales orientation

Communication skills

Multi-tasking / time management

Education

High school diploma or equivalent

Bachelor’s degree a plus

Tools

Microsoft Office (Word, Excel)

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

• High school diploma or equivalent required, Bachelor’s degree a plus
• Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
• Prior experience in handling and being accountable for money is required
• Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
• Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to perform basic math calculations is required
• Demonstrates ability to interact confidently with clients is essential
• Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Products (Word, Excel) required
• Understanding and working knowledge of appropriate core banking system is beneficial
• Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
• Demonstrated professionalism is required
• Ability to travel within branch region of up to 15%
  

KEY COMPETENCIES:

• Relationship and account management
• Business Development
• Accountability
• Organization and Time Management

Essential Functions:

• Sitting and standing for extended periods of time.
• Ability to reach over teller counter or desk area to receive customer transaction documents
• Ability to lift and carry up to 20 lbs
• Abilityto efficiently operate a computer keyboard, mouse, power tools, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via automobile or public transportation

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.