Sales Associate

United Bank; Martinsburg (WV); Hybrid; USD 32,000 - 42,000; Full time

Job summary

United Bank in Martinsburg, WV invites applications for a Sales Associate. You will provide friendly customer service, handle teller transactions, and promote bank products while maintaining confidentiality.

The ideal candidate is bilingual in Spanish, completes the Bank’s in-house Sales Associate Training Program, and demonstrates a sales-oriented professional demeanor with strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Completion of bank's in-house Sales Associate Training Program.
• Previous customer service experience preferred.
• Strong sales-oriented professional demeanor.
• Excellent verbal and written communication in Spanish; additional languages a plus.
• Experience handling money is preferred.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Sit and stand for extended periods as needed.
• Operate a computer, keyboard, mouse, and office equipment.
• Receive customer documents over the teller counter or desk.
• Lift and carry up to twenty pounds.
• Communicate effectively with colleagues at all levels.
• Observe, analyze, and translate data.

Skills

Bilingual in Spanish

Customer service experience

Sales oriented demeanor

Excellent communication skills

Microsoft Office (Word, Excel)

Confidentiality and professionalism

Flexibility in work schedule

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Bank core system knowledge a plus

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

SKILLS/QUALIFICATIONS:

**Bilingual in Spanish highly preferred.

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

Essential Functions

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.