Sales Associate

United Bank, Inc.; Waynesboro (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

United Bank in Waynesboro, VA is seeking a Sales Associate to deliver customer service at the teller line and reception. You will process transactions, promote banking products, and maintain strict confidentiality while adapting to schedule changes.

The role requires a high school diploma and completion of the bank’s in-house Sales Associate Training Program, with preferred prior customer service experience and proficiency in Word/Excel.

Qualifications

• High school diploma or equivalent required.
• Completion of in-house Sales Associate Training Program.
• Previous customer service experience preferred.
• Spanish language skills are a plus.
• Proficiency with Word and Excel required.
• Knowledge of core banking system is a plus.
• Strong communication, confidentiality, and professionalism required.
• Flexibility in schedule as business needs arise.

Responsibilities

• Assist customers at the teller line and reception.
• Process transactions accurately and securely.
• Provide sales-oriented customer service and cross-sell banking products.
• Maintain confidentiality and comply with policies.
• Operate computer terminals and banking software.
• Support team and adapt to schedule changes.

Skills

Spanish language skills

Excellent communication skills

Detail oriented

Professionalism and confidentiality

Flexibility on work schedule

Previous customer service contact

Sales-oriented demeanor

Experience handling money

Microsoft Word

Microsoft Excel

Core banking system knowledge

Education

High school diploma or equivalent

In-house Sales Associate Training Program

Tools

Microsoft Word

Microsoft Excel

Job description

Qualifications

SKILLS/QUALIFICATIONS:

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

Essential Functions:

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.