Universal Banker

United Bank; Washington (District of Columbia); On-site; USD 32,000 - 50,000; Full time

Job summary

United Bank seeks a customer-focused professional in Washington, DC to deliver outstanding service and build client relationships. The role emphasizes sales-oriented activity, cross-selling bank products, and accurate handling of financial transactions.

The position requires banking exposure, strong communication skills in English (and Spanish as a plus), and the ability to learn internal systems and processes. On-site work with occasional travel within the branch region is expected.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree a plus
• Minimum of three years of customer contact/service experience or two years in banking, preferably in a branch
• Prior experience handling and being accountable for money
• Completion of the Bank’s in-house training program within a reasonable timeframe
• Sales-oriented and relationship-building demeanor
• Excellent verbal and written communications in Spanish or additional language is a plus
• Ability to perform basic math calculations
• Demonstrates confidence when interacting with clients
• Willingness to self-learn Bank products/services to become well versed
• Proficiency in Microsoft Office (Word, Excel)
• Understanding of core banking systems is beneficial
• Detail-oriented with ability to multi-task and work independently or in a team
• Professionalism and travel up to 15% within branch region

Responsibilities

• Sit/stand for extended periods
• Reach over teller counter/desk to receive documents
• Lift and carry up to 20 lbs
• Operate computer keyboard, mouse, and other components
• Communicate with all levels of staff
• Observe, perceive, identify, and translate data
• Travel by car or public transport as needed

Skills

Relationship management

Business development

Accountability

Organization & time management

Multitasking

Customer service

Verbal & written communication

Bilingual Spanish

Team collaboration

Initiative & self-learning

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office (Word, Excel)

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

• High school diploma or equivalent required, Bachelor’s degree a plus
• Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
• Prior experience in handling and being accountable for money is required
• Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
• Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to perform basic math calculations is required
• Demonstrates ability to interact confidently with clients is essential
• Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Products (Word, Excel) required
• Understanding and working knowledge of appropriate core banking system is beneficial
• Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
• Demonstrated professionalism is required
• Ability to travel within branch region of up to 15%
  

KEY COMPETENCIES:

• Relationship and account management
• Business Development
• Accountability
• Organization and Time Management

Essential Functions:

• Sitting and standing for extended periods of time.
• Ability to reach over teller counter or desk area to receive customer transaction documents
• Ability to lift and carry up to 20 lbs
• Abilityto efficiently operate a computer keyboard, mouse, power tools, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via automobile or public transportation

Company Profile

In Washington, DC the expected base pay salary range for this role is ($22.63 - $36.21), placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.