Sales Associate

United Bank; Harrisonburg (VA); On-site; USD 24,000 - 38,000; Full time

Job summary

United Bank in Harrisonburg, VA is seeking a Customer Service Support Associate to join our team. The role emphasizes delivering friendly service, handling transactions, and contributing to sales goals in a community banking environment.

The ideal candidate has a high school diploma, the Bank’s internal Sales Associate Training, and strong communication skills. Bilingual abilities are a plus, and proficiency with Microsoft Office is expected.

Qualifications

• High school diploma or equivalent.
• Completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service experience is highly desired.
• Sales-oriented professional demeanor required.
• Excellent verbal and written communication; Spanish a plus.
• Money handling experience preferred.
• Proficiency in Microsoft Office (Word, Excel) required.
• Understanding of core banking systems is a plus.
• Detail oriented; professionalism and confidentiality essential.
• Flexibility on work schedule to meet business needs.

Responsibilities

• Sitting and standing for extended periods.
• Operate a computer keyboard, mouse, and other components.
• Reach over teller counter or desk to receive documents.
• Lift and carry up to twenty pounds.
• Converse and exchange information with staff at all levels.
• Observe, perceive, identify, and translate data.

Skills

Sales-oriented demeanor

Excellent communication

Spanish language skills

Money handling

Core banking knowledge

Detail oriented

Professionalism and confidentiality

Flexible schedule

Education

High school diploma or equivalent

Sales Associate Training Program

Tools

Microsoft Office

Word

Excel

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

SKILLS/QUALIFICATIONS:

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

Essential Functions:

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

In Harrisonburg, VA the hourly range for this role is $17.25 to $27.60. Placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.