Universal Banker

Utbhomeloans; Uniontown (OH); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Paid holidays

Training and professional development

Job summary

United Trust Bank in Uniontown, OH is seeking a Universal Banker to deliver exceptional customer service while accurately processing transactions and handling deposit accounts. The role involves opening, maintaining, and closing deposit accounts in a compliant and efficient manner.

We offer a comprehensive benefits package and a competitive hourly rate of $19–$22, with full-time status, opportunities for training, development, and career growth within the bank.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of deposit operations or related banking experience.
• Excellent verbal communication skills.
• Strong time-management and prioritization abilities.
• Detail-oriented with accuracy in banking forms.
• Willingness to improve processes and adopt new procedures.

Responsibilities

• Open new accounts for customers and process new account paperwork.
• Identify customer needs and offer appropriate bank products.
• Provide information on promotions and new account options.
• Participate in community awareness and outreach events.
• Respond to inquiries and resolve concerns about deposits.
• Identify and communicate account status issues and disputed transactions.
• Process overdrafts, chargebacks, and back-office items in Deposit Operations.
• Other duties as assigned.

Skills

Verbal communication

Time management

Customer service

Attention to detail

Process improvement

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker

Full-time Regular Uniontown, OH, Uniontown, OH, US

Salary Range: $19.00 To $22.00 Annually

Universal Banker

Location: Uniontown, Ohio
Employment Status: Full-time – Hourly
Department: Bank / Operations
Reports to: Operations Manager

Position Summary

The Universal Banker is responsible for providing superior customer service by accurately processing transactions, recognizing client needs, and recommending appropriate products and services. This position also opens, maintains, and closes all types of deposit accounts and related transactions in an efficient and compliant manner.

Key Responsibilities

• Open new accounts for customers; prepare and process new account paperwork, applications, and required identification.
• Identify the needs of new and existing customers and offer appropriate bank products and services.
• Provide customers with information regarding current promotions, contests, and new account options.
• Participate in community awareness and outreach events to promote the bank and foster new business opportunities.
• Respond to customer inquiries and resolve concerns related to checking, savings, and other deposit accounts.
• Proactively identify and communicate account status deficiencies and disputed transactions to customers and provide options for resolution.
• Process overdrafts, chargebacks, and various back-office items related to Deposit Operations.
• Other duties as assigned

Qualifications

• High school diploma or equivalent required.
• 2–3 years of deposit operations or related banking experience.
• Excellent verbal communication skills with the ability to speak clearly and concisely.
• Strong time-management skills with the ability to use time and resources efficiently.
• Demonstrated ability to anticipate common customer concerns and recommend improvements to procedures and processes.
• Proven experience in personal organization and the ability to prioritize multiple tasks.
• Strong attention to detail and thoroughness, with a focus on identifying and correcting banking errors.
• Ability to clearly and concisely express written concepts and accurately complete required banking forms and documentation.
• Demonstrated initiative in seeking to improve and develop new processes and ideas related to daily banking tasks.
• Pay range: $19.00 – $22.00 per hour, commensurate with experience and qualifications.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) plan with employer match.
• Paid time off and paid holidays.
• Opportunities for training, professional development, and career growth within the bank.

United Trust Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive, respectful workplace for all employees and applicants.