Universal Banker I

United Community; Springfield (TN); On-site; USD 34,146 - 45,185; Full time

Job summary

A regional bank in Tennessee is seeking a skilled Universal Banker I. You will provide exceptional service by assisting customers with their banking needs and identifying suitable solutions. The ideal candidate has over a year of banking experience and strong interpersonal skills. This is a full-time, on-site position offering competitive pay based on skills and experience.

Qualifications

• 1+ years of previous banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations.
• Maintain a comprehensive understanding of retail banking products.
• Identify opportunities to enhance customer relationships.
• Assist customers with loan products and service needs.
• Cross-sell banking products and services.
• Educate customers on technology for transactions.
• Process deposits and withdrawals accurately.
• Ensure adherence to banking regulations and policies.

Skills

Banking experience

Cash handling

Analytical skills

Communication skills

Job description

United Community provided pay range

This range is provided by United Community. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$34,146.00/yr - $45,185.00/yr

Universal Banker I

United Community is seeking a highly skilled Universal Banker I. As a Universal Banker, you will deliver excellent experiences for customers and prospects. You will assist with everyday transactions and support customers with their financial wellness by having needs‑based conversations and identifying appropriate solutions.

What You’ll Do

• Drive proactive needs‑based sales conversations through interactions, including service to sales, teller interactions and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals cross‑sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Requirements For Success

• 1+ years of previous banking, cash handling or retail experience.
• Demonstrated analytical, accuracy, and problem‑solving skills.
• Strong verbal and written interpersonal communication skills.

Conditions Of Employment

• Must be able to pass a criminal background & credit check.
• This is a full‑time, non‑remote position.

FLSA Status

• Non‑exempt.

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.