Universal Banker

Farmers State Bank; Tiffin (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

Farmers State Bank is seeking a Universal Banker to perform a full range of retail banking services, with a strong focus on personal financial needs. As an entry-level position, the successful candidate will handle transactions, assist customers, and ensure compliance with banking regulations. A high school diploma is required, along with effective communication skills and an attention to detail. This role offers a chance to contribute to the community and develop a career in banking.

Qualifications

• High School diploma required, related banking experience preferred.
• Must have effective communication skills, attention to detail, and good organizational skills.

Responsibilities

• Process transactions and open/close accounts accurately.
• Provide outstanding customer service for all inquiries.
• Cross-sell bank products based on customer needs.

Skills

Effective communication

Attention to detail

Good organizational skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

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Perform a full range of Retail banking services for individual customers with emphasis on personal financial needs. Process teller transactions and open and close accounts. Assist customers with account needs and provide customer service. Willingly travels to other locations when needed.

Primary Accountabilities And Responsibilities

• Receive and process Teller transactions accurately and timely. Verify and balance assigned cash drawer. Assists in reconciling errors or discrepancies for self and other tellers. Maintains adequate cash drawer limits and follows Bank policy and procedures when performing transactions.
• Perform all activities related to the opening and closing of various types of time and demand deposit accounts, including certificate of deposits, NOW accounts, checking accounts, and saving products. Ensures applicable regulations, disclosures, policies, and procedures are followed and is trained on depository compliance regulations.
• Cross sell and/or refer Bank products and services based on customer need to maximize the customer relationship uncovered through the Financial Review process. Perform periodic follow up with customers for additional services and to ensure customer satisfaction.
• Provide outstanding customer service for all types of customer inquiries and transactions. Includes accurate, professional, efficient service to all customers.
  
  

Secondary Duties And Responsibilities

• Compliance with bank policies and procedures and federal and state laws/regulations.
• Other duties as may be assigned.
  
  

Education, Experience, And Other Requirements

• High School diploma or equivalent required
• Related banking experience preferred
• Retail cashier experience helpful
• Knowledge of banking regulations, policies, and procedures
• Experience with Microsoft Office (Word, Excel, etc.) preferred
• Effective communication skills, both verbal and written
• Attention to detail
• Good organizational skills
• Flexible and open to change
• Ability to maintain confidentiality
• Ability to contribute in a team environment, ensuring both individual and department goals are met

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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