Assistant Universal Banker

Minnwest Bank; Waseca (MN); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Comprehensive Medical, Vision and Dental Insurance

401(k) with Employer Match

Paid Holidays

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

A community bank in Waseca is looking for a Full Time Assistant Universal Banker. This role involves delivering stellar customer service while assisting with bank products and services, along with transaction processing. A high school diploma and some cash handling experience are required. The position offers a pay range of $16.00 - $18.00/hour, comprehensive benefits, and opportunities for career development.

Qualifications

• 6 months of cash handling and customer service experience.
• Ability to communicate effectively with customers and colleagues.
• Willingness to learn and grow within the organization.

Responsibilities

• Provide prompt and courteous customer service.
• Process routine transactions like deposits and withdrawals.
• Transition customers to appropriate bank products and services.
• Maintain knowledge of all bank products and services.

Skills

Customer service

Cash handling

Verbal communication

Problem-solving

Education

High School diploma or equivalent

2-year associate degree (preferred)

Job description

About Minnwest

Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.


• We will keep all of the commitments we make.


• We are the people who get things done.


• We will work together as a team.

Job Summary

Minnwest Bank is seeking a Full Time Assistant Universal Banker for our Waseca location. The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position will inform customers of products and services to transition customers and prospects to bankers and business partners for retail and business products and services, as well as service existing account relationships. relationships.

This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.

Duties and Responsibilities

• Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.


• Process routine transactions such as but not limited to:
  
  
  
  • receiving checks and cash for deposits
  
  
  • verifying cash and endorsements
  
  
  • issuing receipts
  
  
  • issuing cashier's checks
  
  
  • cashing checks
  
  
  • paying out funds
  
  
  
  


• Proactively transition customers and prospects opportunities to achieve individual, team and organizational sales and service goals.


• Assist customers with account changes or inquires as well as any issues or questions they may have.


• Maintain knowledge of all bank products and services.


• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.

Schedule

Monday - Friday: 8am - 5:30pm, Rotating Saturdays: 8am - Noon

Minimum Requirements

• High School diploma or equivalent


• 6 months of cash handling and customer service


• Basic reading, writing, and mathematical skills


• Ability to communicate with customers and coworkers in a clear, effective professional manner.


• Willing to continuously learn and grow within the organization.

Preferred Qualifications

• 2-year associate degree


• 1 to 2 years of experience in a financial environment with the ability to open consumer accounts, closings, and maintenance.


• Ability to multi-task, be organized, effective time management.


• Is able to work alone or within a team setting.


• Strong mathematical and problem-solving skills.

Pay Range

$16.00 - $18.00/hour

• Paid Bonus Program for Universal Bankers when the different levels of training have been completed and proficient in tasks

Minnwest Benefits

• Comprehensive Medical, Vision and Dental Insurance


• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)


• Paid Holidays and Competitive Paid Vacation Days


• Paid Parental Leave


• Short- and Long-Term Disability


• Life, Critical Illness, and Accidental Insurance


• Tuition Reimbursement and Career Development Opportunities


• Employee Assistance Program (EAP)


• Paid Time Off to volunteer in your community


• Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group

All benefits are subject to eligibility requirements.

Workplace Environment

• Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.


• Working at a computer and utilizing a telephone


• Occasionally lifting up to 50lbs

A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.