Universal Banker

Key Community Bank; Inver Grove Heights (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Key Community Bank is seeking a Universal Banker in Inver Grove Heights, MN. This full-time, on-site role handles deposits, withdrawals, and routine transactions with accurate cash handling and strict policy adherence.

You will respond to customer inquiries, resolve issues promptly, and refer customers to specialists as needed while supporting branch operations and community outreach efforts.

Qualifications

• Strong customer service skills with ability to build professional relationships.
• Experience with deposits, cash handling, balancing a cash drawer, and security procedures a plus.
• Clear verbal and written communication with confidentiality.
• Basic math and computer skills, including banking software and office apps.

Responsibilities

• Assist customers with deposits, withdrawals, and routine transactions accurately.
• Respond to inquiries, resolve issues promptly, and refer to specialists when needed.
• Support branch operations and maintain a welcoming customer environment.
• Participate in community and customer outreach activities.

Skills

Customer service

Cash handling

Communication skills

Banking software

Attention to detail

Integrity

Teamwork

Education

High school diploma or equivalent

Finance or business certification (beneficial)

Tools

Banking software

Office applications

Job description

Company Description

Key Community Bank is a locally focused financial institution dedicated to providing personalized banking services to individuals and businesses in the surrounding community. The bank emphasizes strong relationships, attentive service, and products tailored to the unique needs of its customers. As an Equal Housing Lender and Member FDIC, Key Community Bank operates with a commitment to regulatory compliance, fairness, and financial stability. Team members join a community-oriented environment where they can contribute to the financial well-being and growth of local clients.

Role Description

The Universal Banker role is a full-time, on-site position located in Inver Grove Heights, MN. This role involves assisting customers with deposits, withdrawals, and other routine transactions while ensuring accurate cash handling and adherence to bank policies. The position includes responding to customer inquiries, resolving issues promptly, and referring customers to specialized team members when appropriate. The Universal Banker will also support branch operations, maintain a professional and welcoming environment, and participate in community and customer outreach activities.

Qualifications

• Strong customer service skills and ability to build positive, professional relationships with diverse customers.
• Experience with deposits and cash handling, including balancing a cash drawer and following security procedures is a plus.
• Effective communication skills, both verbal and written, with attention to clarity, empathy, and confidentiality.
• Basic math and computer skills, including proficiency with banking software and standard office applications.
• High level of integrity, reliability, and attention to detail in all financial transactions and documentation.
• Ability to work on-site in a team-oriented branch environment and adapt to changing customer needs.
• Prior banking or financial services experience is a plus however a high school diploma or equivalent is required; additional education or certifications in finance or business are beneficial.