Universal Banker

Nova Bank; Huntsville (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

Nova Bank is seeking a customer-focused Universal Banker to join their team in Huntsville, Alabama. This role offers a blend of teller and personal banking responsibilities, providing exceptional service to meet diverse customer needs. Alongside competitive medical benefits and a robust 401(k) plan, the position includes 20 days of Paid Time Off and an engaging workplace culture focused on collaboration and customer satisfaction.

Benefits

Medical, dental, and vision insurance

401(k) plan participation

20 days of Paid Time Off

Qualifications

• High school diploma or equivalent; degree preferred.
• Previous experience in retail banking or customer service preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist customers with banking transactions.
• Open new accounts and explain product features.
• Maintain documentation and ensure compliance with bank policies.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Proficiency with computers

Education

High school diploma or equivalent

Associate or bachelor’s degree

Job description

At Nova Bank, we pride ourselves on providing exceptional service and building strong relationships with our customers and community. We are seeking a customer-focused and versatile Universal Banker to join our growing team. This role combines the responsibilities of both a teller and a personal banker, providing exceptional service while supporting a wide range of banking needs for our customers.

Key Responsibilities:

• Greet and assist customers with a variety of banking transactions, including deposits, withdrawals, and payments
• Open new personal and business accounts and explain product features and benefits
• Identify customer needs and recommend appropriate banking solutions and services
• Assist customers with online and mobile banking tools
• Maintain accurate records and ensure compliance with all bank policies and procedures
• Contribute to team goals by actively participating in sales and service initiatives
• Support daily branch operations, including balancing cash drawers and maintaining branch security standards

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• Previous experience in retail banking, customer service, or sales preferred
• Strong interpersonal, communication, and problem-solving skills
• Ability to work in a fast-paced, team-oriented environment
• Proficiency with computers and banking technology
• Professional appearance and conduct

-Medical, dental, and vision insurance along with other life-event benefits

-Participation in our 401(k) plan

-20 days of Paid Time Off, in addition to customary bank holidays