Universal Banker

Nova Bank; Huntsville (AL); On-site; USD 33,000 - 46,000; Full time

Job summary

Nova Bank is seeking a customer-focused Universal Banker to join their team in Huntsville, AL. This entry-level position combines the duties of a teller and personal banker to provide exceptional service. Responsibilities include assisting customers with transactions, opening accounts, and supporting branch operations. Candidates should have a high school diploma and preferably some banking experience, along with strong communication and problem-solving skills.

Benefits

Medical, dental, and vision insurance

Participation in 401(k) plan

20 days of Paid Time Off

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in retail banking, customer service, or sales preferred.
• Strong interpersonal, communication, and problem-solving skills.

Responsibilities

• Greet and assist customers with banking transactions including deposits and withdrawals.
• Open new personal and business accounts and explain product features.
• Contribute to sales and service initiatives.

Skills

Customer service

Communication

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Associate or bachelor's degree

Tools

Banking technology

Job description

4 days ago Be among the first 25 applicants

At Nova Bank, we pride ourselves on providing exceptional service and building strong relationships with our customers and community. We are seeking a customer-focused and versatile Universal Banker to join our growing team. This role combines the responsibilities of both a teller and a personal banker, providing exceptional service while supporting a wide range of banking needs for our customers.

Key Responsibilities:

• Greet and assist customers with a variety of banking transactions, including deposits, withdrawals, and payments
• Open new personal and business accounts and explain product features and benefits
• Identify customer needs and recommend appropriate banking solutions and services
• Assist customers with online and mobile banking tools
• Maintain accurate records and ensure compliance with all bank policies and procedures
• Contribute to team goals by actively participating in sales and service initiatives
• Support daily branch operations, including balancing cash drawers and maintaining branch security standards
  
  
  

Requirements

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Previous experience in retail banking, customer service, or sales preferred
• Strong interpersonal, communication, and problem-solving skills
• Ability to work in a fast-paced, team-oriented environment
• Proficiency with computers and banking technology
• Professional appearance and conduct
  
  
  

Benefits

• Medical, dental, and vision insurance along with other life-event benefits
• Participation in our 401(k) plan
• 20 days of Paid Time Off, in addition to customary bank holidays

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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