Universal Banker / Teller

Canyon View Credit Union; West Valley City (UT); On-site; Full time

Job summary

A leading credit union is seeking a Universal Banker/Teller to improve customer financial well-being through top-notch service. The role requires processing transactions, understanding members' needs, and providing comprehensive banking solutions. Ideal candidates will have prior experience in customer service and cash handling. This position also offers opportunities for professional growth and a hiring bonus for those starting soon.

Benefits

Opportunity for career advancement

Ongoing paid training opportunities

12 paid holidays

Paid vacation, personal and sick time off

Affordable health insurance options

401(k) contribution

Discounts on Credit Card interest rates

Discounts on Mortgage Loan fees

Qualifications

• High School diploma or equivalent required.
• 6 months of related experience preferred.
• Proficient with standard office machinery.

Responsibilities

• Process deposits, withdrawals, payments, and wire transfers accurately.
• Identify financial needs and offer solutions to members.
• Maintain professionalism during customer transactions.

Skills

Effective communication skills

Customer service

Cash handling

Education

High School diploma, G.E.D, or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Description

Hours: 9:00 am – 6:00 pm, Monday – Friday, w/some Saturdays 9:00 am - 2:00 pm.

Pay: $18.75/hr. or possibly higher depending on experience.

Description

Hours: 9:00 am – 6:00 pm, Monday – Friday, w/some Saturdays 9:00 am - 2:00 pm.

Pay: $18.75/hr. or possibly higher depending on experience.

$1,000 Summer Hiring bonus! For any candidate with a start date in June or July. ($500 at 3 months of employment, another $500 at 6 months of employment.)

Your Purpose Will Be

Every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world-class service.

The person in this position of Financial Service Representative (FSR) will function in various roles depending on the need of the branch, like the duties of a Teller, Banker, and Loan Officer. This person will help members by processing transactions, identifying members’ needs and offering solutions. This person will have a dedicated focus to increase member satisfaction and account retention by providing world-class service.

What You’ll Do

• Actively listen to identify the financial needs and goals of our members.
• Process, deposits, withdrawals, payments, wire transfers, and other member transactions accurately and efficiently in accordance with established policies and procedures.
• Examine checks presented and determine hold requirements.
• Maintain a professional and courteous attitude during transactions.
• Be highly knowledgeable of all Credit Union products and services.
• Develop and maintain new and existing member relationships and ensure that their needs are met though world class service.
• Buy and sell currency from the vault as necessary ensuring teller drawer cash limits are not exceeded.
• Makes outbound calls to members for onboarding and relationship building.
• Offer solutions for members' financial needs by cross-selling products and services.
• Answer basic inquiries regarding interest rates, fees and account histories while complying with disclosure requirements, regulations, and privacy policies.
• Refers members that have Real Estate, Commercial Loan, and Wealth Management needs.
• Provide all information and documents needed for loan decisions honestly and accurately.
• Acquires necessary documentation to support loan application.
• Understands the Bank Secrecy Act and how it is applied.
• Other duties as assigned.
  
  

This Job posting is a condensed version of a fuller job description. Additional details can be provided upon request.

Perks For You

• Opportunity for advancement and career growth.
• Ongoing paid training opportunities.
• 12 paid holidays.
• Paid vacation, personal, and sick time off.
• Affordable health insurance options for all employees.
• 14.47% 401(k) contribution (no matching necessary).
• Discounts on Credit Card interest rates.
• Discounts on Mortgage Loan fees.
  
  

Requirements

The experience you need to succeed:

• High School diploma, G.E.D, or other equivalent.
• 6 months of similar or related experience preferred.
• Effective communication skills.
• Proficient with standard office business machinery and software.
• Working knowledge to Microsoft Word/Excel/Outlook.
• Previous cash handling experience.
  
  

Work Environment & Physical Requirements

• Works primarily in a branch office environment with occasional trips to field environment locations. This includes but is not limited to various outdoor and indoor climates, public venues, and driving conditions.
• While performing the duties of this job, the employee may regularly need to: see, talk, hear, and perform repetitive movements with arms, hands, and fingers to handle, feel, grasp and reach. A computer, phone -possibly including a smart phone, and standard office equipment are normal tools for this position. Specific vision abilities that may be required by this job include close vision and distance vision. The employee may at times also need to: climb, balance, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds.
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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