Universal Banker

AppleOne; Charleston (SC); On-site; USD 38,000 - 66,000; Full time

Job summary

AppleOne Employment Services in Charleston, SC is seeking an experienced Universal Banker for a high-volume branch. You will help customers with everyday banking, build relationships, and support branch operations in a community-focused environment.

This role offers stability, growth, and a collaborative team culture, with emphasis on accuracy, clear communication, and adherence to banking policies. Candidates with 3 to 5 years of experience and a strong service mindset will excel and have

Qualifications

• 3 to 5 years of experience as Universal Banker, Personal Banker, or Bank Teller.
• Strong customer service, communication, and relationship-building skills.
• Ability to maintain accuracy in cash handling and documentation.
• Ability to work in a fast-paced, high-volume branch environment.
• Knowledge of banking products and procedures.

Responsibilities

• Process customer banking transactions accurately while providing professional, friendly service.
• Assist customers with account servicing and day-to-day financial needs.
• Maintain and balance a cash drawer with attention to detail.
• Build customer relationships and support a community-focused branch experience.
• Educate customers on banking products and self-service tools.
• Support branch operations, fraud awareness, and internal procedures.

Skills

Customer service

Relationship building

Cash handling

Teller transactions

Banking policies

Tools

Fiserv

Job description

Job Summary: A growing community bank is seeking an experienced Universal Banker to join a high-volume branch in the Charleston, SC area. This direct hire opportunity is ideal for a banking professional who enjoys customer service, relationship building, and branch operations, but prefers a more collaborative environment with less heavy sales pressure than many larger financial institutions.

This Universal Banker role offers long-term stability, advancement potential, and the chance to be part of a supportive team culture. The branch values clear communication, adaptability, dependable service, and a positive attitude. Candidates who enjoy helping customers, working with a close-knit team, and contributing to a community-focused banking environment will find this opportunity especially rewarding.

Key Responsibilities

• Process customer banking transactions accurately while providing professional, friendly service.
• Assist customers with account servicing, general banking questions, and day-to-day financial needs.
• Maintain and balance a cash drawer with strong attention to detail and accuracy.
• Build customer relationships while supporting a community-focused branch experience.
• Educate customers on banking products, services, and self-service tools when appropriate.
• Support branch operations, administrative tasks, fraud awareness, and internal banking procedures.

Required Qualifications and Skills

• Process teller transactions, account servicing requests, and customer banking needs.
• Maintain accurate cash handling, balancing, and transaction documentation.
• Support branch operations in a fast-paced, high-volume banking environment.
• Build strong customer relationships while following banking policies and procedures.
• 3 to 5 years of experience as a Universal Banker, Personal Banker, or Bank Teller required.
• Strong customer service, communication, and relationship-building skills required.
• Ability to work effectively in a fast-paced, high-volume branch environment.
• Strong attention to detail and ability to handle confidential customer information professionally.
• Dependable, adaptable, and willing to support customers, coworkers, and branch leadership as needed.
• Ability to identify potential fraud concerns and follow established banking procedures.

Preferred Qualifications

• Experience in a regional or community banking environment.
• Experience with Fiserv is highly preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.