UNIV - Administrative Coordinator I - Pediatrics: Infectious Disease

Medical University Hospital Authority (MUHA); South Carolina; Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

The Administrative Coordinator at MUSC will work independently to perform complex administrative duties supporting the Division of Infectious Diseases within the Department of Pediatrics. The role requires initiative, resourcefulness, problem-solving, and a deep understanding of the division’s mission and operations to maintain efficiency across clinical, teaching, and research activities.

Responsibilities include coordinating clinic schedules, referral workflows, and communication with

Qualifications

• Experience coordinating calendars, meetings, and staff across clinical operations.
• Proven ability to manage referrals, scheduling constraints, and workflow routing.
• Strong communication with patients, providers, and administrative partners.
• Experience supporting division leadership and faculty with documentation and calendars.

Responsabilités

• Coordinate provider clinic schedules, staffing, and on-call coverage to optimize access.
• Manage division referral workflows and administrative queues; track status and follow-ups.
• Serve as primary administrative contact for patients and providers, escalating urgent questions.
• Assist leadership with meetings, agendas, minutes, and divisional communications.
• Track scheduling and operational metrics and prepare reports for leadership.

Connaissances

Administrative coordination

Scheduling

Referral management

Communication

Quality improvement

Description du poste

Job Description Summary

The Division of Infectious Diseases within the Department of Pediatrics is currently recruiting for an Administrative Coordinator who will work independently, performing a variety of complex and highly- confidential specialized assignments and administrative duties that requires initiative, resourcefulness, problem-solving skills, independent judgment, and a detailed knowledge of the mission, responsibilities, and structure of the division. To remain efficient in this position, the candidate will need to maintain proficiency in duties associated with the clinical, teaching, and research missions of the division.

Entity

• Medical University of South Carolina (MUSC - Univ)

Worker Type

• Employee

Worker Sub-Type

• Classified

Cost Center

• CC001024 COM PEDS Infectious Diseases CC

Pay Rate Type

• Hourly

Pay Grade

• University-GEN07

Pay Range

• 40,086.00 - 54,162.00 - 68,136.000

Scheduled Weekly Hours

• 40

Work Shift

Job Description

Clinical Program Coordination and Operational Improvement - 35%

• Coordinate and maintain provider clinic, staffing, and on-call schedules, monitor capacity, address scheduling constraints, and facilitate timely communication of schedule changes to optimize provider availability and patient access.
• Manage division referral workflows and administrative work queues, including review of referral completeness, routing according to established scheduling criteria, tracking referral status, closure of scheduling loops, and follow-up on referrals that cannot be scheduled.
• Serve as a primary administrative contact for patients, families, referring providers, and clinical partners regarding appointments, referrals, scheduling changes, and access-related matters, escalating clinical questions and urgent concerns through established pathways.
• Collaborate with division leadership, providers, and operational partners to identify and resolve patient access barriers, improve scheduling and referral processes, and support efficient clinical operations.
• Coordinate implementation of new clinical services, program enhancements, workflow improvements, and other operational initiatives that support division growth and service excellence.
• Participate in quality improvement and operational improvement activities focused on clinic efficiency, patient access, workflow optimization, and the patient experience.
• Maintain current scheduling guidance, referral management resources, and administrative procedures to support consistent operations and decision-making.
• Track and analyze scheduling, referral, staffing, and operational metrics; identify trends and opportunities for improvement; prepare reports and summaries; and elevate operational concerns or access barriers to division leadership as appropriate.

2. Faculty and Division Support - 25%

• Provide comprehensive administrative support to division leadership, faculty, physicians, and staff, including coordination of calendars, meetings, communications, and divisional activities.
• Coordinate faculty recruitment, onboarding, offboarding, and orientation activities, including candidate communications, interview logistics, itineraries, access requests, and administrative readiness for new personnel.
• Support faculty academic, clinical, and administrative activities by coordinating required documentation, maintaining records, tracking deadlines, and facilitating completion of recurring departmental and institutional requirements.
• Prepare, organize, and maintain divisional correspondence, presentations, reports, leadership materials, meeting agendas and minutes, operational summaries, and other administrative documents.
• Coordinate division meetings, special projects, visiting faculty and guest activities, and other initiatives that support divisional priorities and strategic goals.
• Maintain organized electronic files, administrative systems, directories, and master calendars for recruitment, credentialing, compliance, evaluations, and other recurring divisional activities to support continuity and operational efficiency.

3. Coordinate Across MUSC and the Department of Pediatrics - 20%

• Coordinate administrative requests, documentation, approvals, and follow-up with institutional teams, including human resources, finance, clinical operations, and other support services.
• Assist in facilitating communication between the division and external stakeholders to resolve administrative issues and support timely completion of required processes.
• Collaborate with administrative colleagues across the Department of Pediatrics to promote consistent procedures, information sharing, and effective coordination.
• Establish and maintain productive working relationships with internal and external partners to support division priorities.
• Track outstanding requests, deadlines, and action items to ensure appropriate follow-through and resolution.

4. Division Procurement and Travel - 15%

• Coordinate procurement activities, including purchase requests, supplies, equipment orders, and v