Unit Support Worker

Findlay Hancock County Chamber of Commerce; Maine; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

12+ Paid Holidays

Immediate Vacation and Sick Leave Accr

Medical, Dental, Vision, and Pharmacy

Access to County Vehicles for Work Pur

Deferred Compensation Plan

Retirement Plan with Ohio Public EMPs

Discounts at Select Local Businesses

Student Loan Forgiveness

Employee Assistance Program

Job summary

Hancock County Job and Family Services is seeking a Unit Support Worker 2 to support caseworkers and administrative staff in processing public assistance applications. The role includes answering calls, explaining procedures, collecting verifications, and scheduling appointments.

Starting wage is $15.54/hour with benefits including paid holidays, vacation/sick leave, medical coverage, and retirement options.

Qualifications

• One year of experience as a Unit Support Worker 1 or equivalent experience.
• Education, training, and/or experience in arithmetic including addition and subtraction, reading and speaking common English vocabulary; typing/keyboard/word processing coursework or six months experience; additional twelve months typing/office experience.

Responsibilities

• Answer Telephone Calls Related to Public Assistance
• Provide Information on Cases While Maintaining Confidentiality
• Explain Processes and Procedures for Applying for Public Assistance
• Make Referrals to Other Agency and Community Resources
• Screen and Register Incoming Applications
• Schedule Appointments and Generate Notices
• Provide Support Services to Caseworkers and Administrative Staff
• Conduct Interviews and Collect Verifications
• Utilize Computer Programs to Communicate and Document Client Needs
• Provide Clerical Assistance
• Prepare Reports, Correspondence, and Case Dictation

Education

One year of experience as Unit Support Worker 1

Equivalency to minimum qualifications (education/training/experience)

Job description

About Us

Hancock County Job and Family Services provides our clients with help for today and hope for tomorrow.

POSITION

Unit Support Worker 2

Benefits

• 12+ Paid Holidays
• Immediate Vacation and Sick Leave Accrual
• Medical, Dental, Vision, and Prescription Coverage
• Access to County Vehicles for Work Purposes
• Deferred Compensation Plan
• Retirement Plan with Ohio Public Employees Retirement System
• Discounts at Select Local Businesses
• Student Loan Forgiveness
• Employee Assistance Program

Job Duties

• Answer Telephone Calls Related to Public Assistance
• Provide Information on Cases While Following Strict Confidentiality Guidelines
• Explain Processes and Procedures for Applying for Public Assistance
• Make Referrals to Other Agency and Community Resources
• Screen and Register Incoming Applications
• Schedule Appointments and Generate Notices
• Provide Support Services to Caseworkers and Administrative Staff
• Conduct Interviews and Collect Verifications
• Utilize Computer Programs to Communicate and Document Client Needs
• Provide a Variety of Clerical Assistance
• Prepare Reports, Correspondence, and Case Dictation

WAGE

• Starting at $15.54/hour

Minimum Qualifications

• One year of experience as a Unit Support Worker 1
• OR formal education in arithmetic that includes addition and subtraction, and reading and speaking common English vocabulary, one course or six months experience in typing, keyboarding, or word processing. Also requires an additional twelve months experience in typing, keyboarding, or word processing and working in an office environment handling in-person and/or telephone contacts with clients, customers, and/or general public
• OR education, training, and/or experience in an equal amount to the minimum qualifications stated above
• Must have Valid Ohio Driver’s License

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, ancestry, sexual orientation, veteran status, disability or age.