Unit Support Worker

Findlayhancockchamber; Findlay (OH); On-site; USD 17,661 - 25,154; Full time

Benefits offered by this job

12+ Paid Holidays

Immediate Vacation and Sick Leave Accrual

Medical, Dental, Vision, and Prescription Coverage

Retirement Plan with Ohio Public Employees Retirement System

Employee Assistance Program

Job summary

Findlayhancockchamber is seeking a Unit Support Worker 2 in Findlay, Ohio. This full-time entry-level position offers a starting wage of $15.54 per hour.

As a Unit Support Worker, you will assist clients with public assistance inquiries, manage appointments, and maintain confidentiality in handling cases. The role requires strong communication skills and a valid Ohio driver’s license.

Benefits include paid holidays, medical coverage, and retirement plans.

Qualifications

• One year of experience as a Unit Support Worker 1.
• Formal education in arithmetic, including addition and subtraction.
• Experience handling in-person and telephone contacts.

Responsibilities

• Answer telephone calls related to public assistance.
• Provide information on cases while following confidentiality guidelines.
• Schedule appointments and generate notices.

Skills

Typing/Keyboarding

Communication

Client Interaction

Education

Valid Ohio Driver’s License

Job description

Hancock County Job and Family Services provides our clients with help for today and hope for tomorrow.

UNIT SUPPORT WORKER 2

BENEFITS

• 12+ Paid Holidays
• Immediate Vacation and Sick Leave Accrual
• Medical, Dental, Vision, and Prescription Coverage
• Access to County Vehicles for Work Purposes
• Deferred Compensation Plan
• Retirement Plan with Ohio Public Employees Retirement System
• Discounts at Select Local Businesses
• Student Loan Forgiveness
• Employee Assistance Program

JOB DUTIES

Answer Telephone Calls Related to Public Assistance

Provide Information on Cases While Following Strict Confidentiality Guidelines

Explain Processes and Procedures for Applying for Public Assistance

Make Referrals to Other Agency and Community Resources

Screen and Register Incoming Applications

Schedule Appointments and Generate Notices

Provide Support Services to Caseworkers and Administrative Staff

Conduct Interviews and Collect Verifications

Utilize Computer Programs to Communicate and Document Client Needs

Provide a Variety of Clerical Assistance

Prepare Reports, Correspondence, and Case Dictation

WAGE

• Starting at $15.54/hour

MINIMUM QUALIFICATIONS

One year of experience as a Unit Support Worker 1

OR formal education in arithmetic that includes addition and subtraction, and reading and speaking common English vocabulary, one course or six months experience in typing, keyboarding, or word processing. Also requires an additional twelve months experience in typing, keyboarding, or word processing and working in an office environment handling in-person and/or telephone contacts with clients, customers, and/or general public

OR education, training, and/or experience in an equal amount to the minimum qualifications stated above

Must have Valid Ohio Driver’s License

HOW TO APPLY

• Submit a resume by mail, in person, or by email. Emails can be addressed to Chelsea Wentling at [e-mail]

Mail: Hancock County Job and Family Services

P.O. Box 270

Findlay, OH 45839

In Person: 7814 CR 140

Findlay, OH 45840

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, ancestry, sexual orientation, veteran status, disability or age.

Additional Info

Job Type : Full-Time

Experience Level : Entry Level

Job Function : Other

Contact Email : [e-mail]