Public Assistance Unit Support Specialist

Findlay Hancock County Chamber of Commerce; Maine; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

12+ Paid Holidays

Immediate Vacation and Sick Leave Accr

Medical, Dental, Vision, and Pharmacy

Access to County Vehicles for Work Pur

Deferred Compensation Plan

Retirement Plan with Ohio Public EMPs

Discounts at Select Local Businesses

Student Loan Forgiveness

Employee Assistance Program

Job summary

Hancock County Job and Family Services is seeking a Unit Support Worker 2 to support caseworkers and administrative staff in processing public assistance applications. The role includes answering calls, explaining procedures, collecting verifications, and scheduling appointments.

Starting wage is $15.54/hour with benefits including paid holidays, vacation/sick leave, medical coverage, and retirement options.

Qualifications

• One year of experience as a Unit Support Worker 1 or equivalent experience.
• Education, training, and/or experience in arithmetic including addition and subtraction, reading and speaking common English vocabulary; typing/keyboard/word processing coursework or six months experience; additional twelve months typing/office experience.

Responsibilities

• Answer Telephone Calls Related to Public Assistance
• Provide Information on Cases While Maintaining Confidentiality
• Explain Processes and Procedures for Applying for Public Assistance
• Make Referrals to Other Agency and Community Resources
• Screen and Register Incoming Applications
• Schedule Appointments and Generate Notices
• Provide Support Services to Caseworkers and Administrative Staff
• Conduct Interviews and Collect Verifications
• Utilize Computer Programs to Communicate and Document Client Needs
• Provide Clerical Assistance
• Prepare Reports, Correspondence, and Case Dictation

Education

One year of experience as Unit Support Worker 1

Equivalency to minimum qualifications (education/training/experience)

Job description

Hancock County Job and Family Services is seeking a Unit Support Worker 2 to support caseworkers and administrative staff in processing public assistance applications. The role includes answering calls, explaining procedures, collecting verifications, and scheduling appointments.

Starting wage is $15.54/hour with benefits including paid holidays, vacation/sick leave, medical coverage, and retirement options.