Unit Supervisor

NYC Department of Housing Preservation & Development; New York (NY); On-site; USD 97,000; Full time

Job summary

An established industry player is seeking a dedicated Unit Supervisor to oversee Child Protective Specialists in New York City. This role involves managing a team responsible for investigating child abuse allegations, ensuring compliance with case practices, and providing essential training and support. As a leader in child welfare, you will have the opportunity to make a significant impact on the lives of children and families. Join a dynamic team committed to promoting safety and well-being through effective child protection services. This is a unique chance to contribute to meaningful work in a supportive environment.

Benefits

Public Service Loan Forgiveness

Diversity and Inclusion Initiatives

Flexible Work Environment

Qualifications

• Bachelor's degree with 24 credits in social work or related fields.
• 18 months of child protective casework experience required.

Responsibilities

• Supervise a unit of Child Protective Specialists and ensure compliance.
• Provide training and guidance to casework staff.

Skills

Management Skills

Communication Skills

Child Welfare Knowledge

Bilingual Communication

Education

Baccalaureate Degree

Master of Social Work

Tools

NY State Connections System

Job description

This job opening has been reposted. Previous applicants do not need to reapply.

*THE SELECTED CANDIDATES WILL BE OFFERED A SALARY OF $96,901*

THESE POSITIONS ARE ONLY OPEN TO THOSE WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE OF CHILD PROTECTIVE SPECIALIST SUPERVISOR

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that NYC receives from the New York Statewide Central Register of Child Abuse and Maltreatment. Each year, the division’s child protective services investigate about 50,000 reports. DCP is comprised of approximately 3,500 employees who work across the five boroughs at nineteen sites known as Borough Offices. DCP’s Child Protective Services staff consists of the Family Preservation and Family Services Units (FPP and FSU), Emergency Children’s Services (ECS), and the Office of Special Investigations (OSI).

DCP Protective/Diagnostic (PD) Units, within DCP, are located across all five boroughs and are charged with investigating reports of alleged child abuse and neglect. The PD Child Protective Team is the largest within DCP, and the largest in each of the Borough offices. Child protective staff is responsible for investigating every allegation that is reported and conducting a comprehensive assessment of the immediate safety and risk of future harm to each child in the family. Based upon the case circumstances, child protective staff may act immediately to protect the children.

Under supervision of a Child Protective Manager, with wide latitude for independent judgement and decision-making, the Unit Supervisor will supervise a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I.

The responsibilities of the Unit Supervisor will include, but will not be limited to:

- Provide on-going training and guidance to all casework staff to ensure all case practice requirements are met.
- Assist staff in managing casework staff workloads and facilitating workflows with other internal and external units.
- Monitor subordinates’ compliance in adhering to required face to face contacts and visits, and reviews written records and available controls.
- Ensure that appropriate assessments are completed, and service plans are formulated within required timeframes.
- Attend departmental conferences and transmits information and policies to staff.
- Monitor time and leave, and rate/evaluate the job performance of subordinates.
- Develop and support staff as well as take appropriate disciplinary measures, as needed.
- Conduct weekly conferences and review ongoing work assignments with subordinates.
- Document conferences, and follow-up to ensure required case practices are completed.
- Conduct field visits for the purposes of investigations or consultations, as needed.
- Maintain accurate count of subordinates’ caseloads, and accurate unit coverage during vacations.
- Arrange and conduct case conferences when appropriate, both external and internal.
- Present and explain new agency policies and practices to subordinates in a timely manner.
- Exemplify leadership skills of effective communication and serve as a role model, coach, and educator for subordinates on a regular basis.

Please provide a cover letter specifying the borough you would like to be interviewed for.

Work Location: Various locations within the 5 boroughs


TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID 644808
No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

CHILD PROTECTIVE SPECIALIST SU - 52367

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience.

Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.

Preferred Skills

The preferred candidate should possess the following:- A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field- Master of Social Work degree or Master’s degree in a related discipline- Excellent communications skills- Ability to deal tactfully and effectively with diverse constituencies at all levels and an extensive understanding of child welfare issues- Knowledge of the NY State Connections comprehensive case management system or other automated child welfare system- Familiarity working with NYC’s diverse communities- Experience and ability to step into an existing unit and assume all responsibility quickly- Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.