Unit Secretary-Sr

Rochester Regional Health; City of Rochester (NY); Presencial; USD 24 000 - 28 000; Tempo integral

Resumo da oferta

Rochester Regional Health is seeking a Senior Unit Secretary at Rochester General Hospital in the Cardiac Cath Lab. The role is full-time, with an 8-hour day shift and responsibilities that include training teammates, coordinating daily operations, and maintaining patient flow and documentation.

The position emphasizes strong communication, organization, and routine use of office software. A healthcare background with excellent interpersonal skills is preferred for this busy unit.

Qualificações

• Two years of related work experience in healthcare or customer service preferred.
• Equivalence of education and work experience considered in lieu of degree.
• Excellent verbal and written communication and organizational skills.

Responsabilidades

• Provide training and mentoring to new team members and greet visitors, patients and staff; monitor nurse call system and respond to requests.
• Organize day-to-day unit operations; verify census and update systems; support nurses and physicians with administrative tasks.
• Create work orders, tickets, scan documentation, and manage end-of-life notifications.

Conhecimentos

Leadership

Communication

Training

Organization

Patient care

Formação académica

Education equivalent

Ferramentas

Care Connect

HELPSTAR

Descrição da oferta de emprego

SUMMARY As a Senior Unit Secretary, your exceptional ability to mentor, train and guide others provide valuable support throughout the unit and efficient, organized information flow.

STATUS: Full-Time

LOCATION: Rochester General Hospital

DEPARTMENT: Cardiac Cath Lab

SCHEDULE: 8-hour Day shift

ATTRIBUTES

In lieu of degree, equivalent combination of education and work experience will be considered

Two (2) years of related work experience in a healthcare setting or customer service setting preferred

Excellent verbal and written communication and organization skills

Demonstrated experience with PC and office programs including, but not limited to: database management, spreadsheets, word processing and presentation software

RESPONSIBILITIES

• Leadership & Patient Care. Provide training and mentoring to new team members; promote participation in organizational activities; greet visitors, patients and team members entering unit; provide escorts to other areas when needed; monitor and maintain nurse call system; respond to patient's call for service as needed; daily rounding of patients on unit, update whiteboards, survey rooms for potential harm and ensure safety measures are in place
• Organization & Management. Responsible for administrative duties as assigned by Unit Nursing Leadership; organize the day-to-day operations of the unit; maintain patient flow for unit by verifying daily census and updating in Care Connect; answer telephone, routes calls and provide administrative support for nurses and physicians; maintain appropriate inventory and supply levels determined by unit
• Documentation. Create work orders, HELPSTAR tickets and report any unit needs to appropriate department; complete scanning of patient's documentation in a timely manner; complete End of Life process, including documentation and notifications

EDUCATION / LICENSES / CERTIFICATIONS / PHYSICAL REQUIREMENTS

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

PAY RANGE: $17.50 - $20.00

CITY: Rochester

POSTAL CODE: 14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

EEO / DIVERSITY

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

ABOUT US

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. Its vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.