Unit Secretary: Patient Care & Admin Support

Tennova Healthcare- North Knoxville Medical Center; Powell (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennova Healthcare- North Knoxville Medical Center in Powell, TN, is seeking a Unit Secretary to support the patient-care team and handle clerical tasks. The role includes data entry, scheduling, and EMR documentation in a fast-paced environment.

Required 0-2 years receptionist/secretarial training with preferred Unit Secretary or Medical Terminology courses. Must maintain confidentiality and communicate effectively with staff and patients.

Qualifications

• Completion of Unit Secretary course or Medical Terminology course preferred.
• 0-2 years of receptionist or secretarial training required.

Responsibilities

• Enter orders into computer system with accuracy to minimize shortages.
• Answer phones, manage patient records, schedule appointments, document in EMR.
• Maintain patient charts and distribute labs, consults, and reports promptly.
• Notify physicians of consult procedures and assist with labs and lists.
• Prioritize STAT orders and urgent needs promptly.
• Greet patients, coordinate admissions, discharges, transfers, and requests.
• Follow policies and maintain regular attendance.

Skills

Medical terminology

MS Office

Confidentiality/HIPAA

Attention to detail

Communication skills

Relationship building

Education

Unit Secretary course

Medical Terminology course

Tools

EMR system

Job description

Tennova Healthcare- North Knoxville Medical Center in Powell, TN, is seeking a Unit Secretary to support the patient-care team and handle clerical tasks. The role includes data entry, scheduling, and EMR documentation in a fast-paced environment.

Required 0-2 years receptionist/secretarial training with preferred Unit Secretary or Medical Terminology courses. Must maintain confidentiality and communicate effectively with staff and patients.