Unit Secretary - Patient Care Admin (Day Shift)

Northwestern Medicine; Palos Park (IL); On-site; USD 38,000 - 43,000; Full time

Job summary

Northwestern Medicine seeks a Unit Secretary to support nursing unit operations. You will manage clerical tasks, maintain patient and staff communication, and ensure accurate entry of orders in Meditech, while protecting patient confidentiality.

The role is full-time, day shift (6:30 a.m. to 3:00 p.m.) with no weekends and no holidays. A High School diploma is required, and familiarity with medical terminology is preferred.

Qualifications

• General clerical skills and typing ability required.
• Some medical background and knowledge of medical terminology preferred.
• Knowledge of computer and printer operations and features.

Responsibilities

• Creates a positive first impression by greeting customers, remaining calm under pressure, always polite and friendly, and responding to customer needs promptly and accurately.
• Keeps patients/families/staff informed of delays and makes them a top priority.
• Maintains confidentiality of patient, coworker, and visitor information.
• Demonstrates teamwork and willingness to help others; welcomes new staff and helps them integrate.
• Provides accurate order entry in Meditech and accurate nursing home medication entries during admission processes.
• Attends in-services on Safety, Infection Control, and hospital policies; adheres to dress code and maintains a neat nursing station.

Skills

Clerical skills

Typing ability

Customer service

Teamwork

Education

High School diploma

Job description

Northwestern Medicine seeks a Unit Secretary to support nursing unit operations. You will manage clerical tasks, maintain patient and staff communication, and ensure accurate entry of orders in Meditech, while protecting patient confidentiality.

The role is full-time, day shift (6:30 a.m. to 3:00 p.m.) with no weekends and no holidays. A High School diploma is required, and familiarity with medical terminology is preferred.