Unit Secretary-MICU-Part Time

Riverside Health; Raleigh (NC); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health in Newport News, VA is seeking a Unit Secretary to support nursing staff and patients. You will handle order entry, retrieve test results, maintain medical records, and assist with chart management and communications with physicians' offices.

Responsibilities include assisting with patient transfers, stocking supplies, answering calls with professional etiquette, and maintaining a clean work environment while promoting teamwork and excellent customer service.

Qualifications

• High School Diploma or GED is required or equivalent.
• 1 year clerical experience in a healthcare setting is preferred.

Responsibilities

• Perform accurate and timely order entry and retrieval of testing results.
• Research CPOE to ensure correct order entry and proper medical record management.
• Access patient information to facilitate transfers and support a positive service experience.
• Order supplies and manage forms; maintain clean, safe work areas and equipment.

Skills

Customer service

Medical records

Clerical tasks

Order entry

Education

High School Diploma or GED

Tools

CPOE systems

EHR software

Job description

Newport News, VirginiaHiring Range$16.20 - $21.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThis position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.What you will doResponsible for accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Prioritizes workload and accurately completes daily duties.Navigates systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc.Demonstrates understanding of diverse patient care populations served within the community.Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit.Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.QualificationsEducationHigh School Diploma or GED, (Preferred)Experience1 year Clerical experience in a healthcare setting (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.