Certified Nursing Assistant / Unit Secretary - ICU

Riverside Shore Memorial Hospital; Onancock (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Shore Memorial Hospital is seeking a CNA/Secretarial support role in Onancock, VA. The position involves customer service, chart management, order entry, and assisting nursing staff with basic patient care tasks under RN/LPN supervision.

The candidate should have nurse aide credentials (preferred) and secretarial experience (required). Proficiency in healthcare computer systems and strong teamwork are important assets for success in this role.

Qualifications

• Nurse Aide certification preferred.
• Secretarial experience required.
• Experience with healthcare computer systems is a plus.

Responsibilities

• Handle customer service and front-desk duties.
• Maintain chart/medical records and assist with order entry.
• Support nursing staff with supplies, equipment, and patient information.
• Assist with basic patient care tasks as directed by RN/LPN.
• Respond to phone calls promptly and professionally.

Skills

Customer service

Chart management

Order entry

Phone etiquette

Teamwork

CNA duties

Medical records

Healthcare computer systems

Education

Nurse Aide (Preferred)

Secretarial experience (Required)

Tools

Healthcare computer systems

Job description

Onancock, VirginiaHiring Range$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThis position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. This position is responsible for customer service, chart management, retrieval of reports, and patient care duties. The position is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. When needed the position will perform specified treatments and assist as appropriate within the scope of practice of a CNA. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served in assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives.What you will doDemonstrates understanding of the importance of accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Demonstrates prioritization of workload and accurately completes daily duties.Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.Demonstrates ability to navigate systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc.Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN/LPN. This may include the following procedures dependent upon unit/facility competency requirements such as enemas, vital signs, ice application, compresses, perineal care, rectal tube, sitz bath, unsterile soaks, strain for urine stones, specimen collection, etc.Demonstrates understanding of diverse patient care populations served within the community.Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit.Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.QualificationsEducation, Nurse Aide (Preferred)ExperienceSecretarial (Required)Healthcare computer based systems (Preferred)Healthcare experience (Preferred)Licenses and CertificationsCertified Nurse Aid (CNA) - Virginia Department of Health Professions (VDHP) Upon Hire(Required)CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.