Healthcare Unit Secretary: Patient Care & Admin Support

Riverside Health; Manchester (IA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Newport News, Virginia is seeking a Unit Secretary to support patient care under the supervision of the Nurse Manager and Registered Nurses. This role emphasizes accurate clerical work, chart management, and timely communication to ensure quality service.

You will perform order entry, retrieve testing results, assist with supply ordering and patient coordination, and help maintain a clean, safe work environment while promoting teamwork and outstanding customer service.

Qualifications

• Education: High School Diploma or GED (Preferred)
• Experience: 1 year Clerical experience in a healthcare setting (Preferred)

Responsibilities

• Responsible for accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance.
• Prioritizes workload and accurately completes daily duties.
• Navigates systems to access patient information to facilitate transfers.
• Utilizes systems proficiently to communicate and order supplies, forms etc.
• Demonstrates understanding of diverse patient care populations served within the community.
• Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience.
• Functions as an advocate for positive customer service as the greeter of the unit.
• Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Promotes team work by working effectively as a team member as well as independently.
• Seeks assistance as needed.
• Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.

Education

High School Diploma or GED (Preferred)

1 year Clerical experience in a healthcare setting (Preferred)

Job description

Riverside Health System in Newport News, Virginia is seeking a Unit Secretary to support patient care under the supervision of the Nurse Manager and Registered Nurses. This role emphasizes accurate clerical work, chart management, and timely communication to ensure quality service.

You will perform order entry, retrieve testing results, assist with supply ordering and patient coordination, and help maintain a clean, safe work environment while promoting teamwork and outstanding customer service.