Unit Secretary: Healthcare Admin & Scheduling

visitorchards; Mission Viejo (CA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401k with Employer Match

Tuition Assistance

Talent development reviews and growth 

Commuter Reimbursement

Job summary

The Orchards Health Center is looking for a Unit Secretary to support the Health Information and Skilled Nursing departments. The role handles admin tasks, schedules appointments and coordinates care with physicians, residents, and families.

Ideal candidates will have medical terminology knowledge, solid computer skills, and strong communication and customer service abilities. We offer tuition assistance, a 401(k) with employer match, and opportunities for professional development in a

Qualifications

• Previous experience in a skilled nursing facility as a unit secretary, preferred.
• Knowledge of medical terminology.
• Basic computer knowledge and typing/data entry skills.
• Excellent written and oral communication skills.
• Excellent customer service skills and telephone etiquette.
• Must be able to concentrate with frequent interruptions.
• Ability to function independently, with little direct supervision.
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.
• High school graduate, or equivalent.

Responsibilities

• Schedules resident appointments and arranges transportation.
• Prepare paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights.
• Monitors timeliness of physician admission and routine visits as needed.
• Follow-up on patient medical record information including physician reports, test results, nursing documentation, etc.
• Process chart requests as needed under the supervision of the Health Information Director.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses' station, including filing, scanning and uploading to EHR, stocking supplies, maintaining station lists.

Skills

Medical terminology

Data entry

Written and verbal communication

Customer service

Telephone etiquette

Independent work

Organizational skills

Education

High school diploma or equivalent

Tools

Nurse Call system

Electronic Health Records (EHR)

Job description

The Orchards Health Center is looking for a Unit Secretary to support the Health Information and Skilled Nursing departments. The role handles admin tasks, schedules appointments and coordinates care with physicians, residents, and families.

Ideal candidates will have medical terminology knowledge, solid computer skills, and strong communication and customer service abilities. We offer tuition assistance, a 401(k) with employer match, and opportunities for professional development in a