Unit Secretary

Visitorchards; Mission Viejo (CA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401k with Employer Match

Tuition Assistance

Talent development reviews and growth 

Commuter Reimbursement

Job summary

The Orchards Health Center is looking for a Unit Secretary to support the Health Information and Skilled Nursing departments. The role handles admin tasks, schedules appointments and coordinates care with physicians, residents, and families.

Ideal candidates will have medical terminology knowledge, solid computer skills, and strong communication and customer service abilities. We offer tuition assistance, a 401(k) with employer match, and opportunities for professional development in a

Qualifications

• Previous experience in a skilled nursing facility as a unit secretary, preferred.
• Knowledge of medical terminology.
• Basic computer knowledge and typing/data entry skills.
• Excellent written and oral communication skills.
• Excellent customer service skills and telephone etiquette.
• Must be able to concentrate with frequent interruptions.
• Ability to function independently, with little direct supervision.
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.
• High school graduate, or equivalent.

Responsibilities

• Schedules resident appointments and arranges transportation.
• Prepare paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights.
• Monitors timeliness of physician admission and routine visits as needed.
• Follow-up on patient medical record information including physician reports, test results, nursing documentation, etc.
• Process chart requests as needed under the supervision of the Health Information Director.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses' station, including filing, scanning and uploading to EHR, stocking supplies, maintaining station lists.

Skills

Medical terminology

Data entry

Written and verbal communication

Customer service

Telephone etiquette

Independent work

Organizational skills

Education

High school diploma or equivalent

Tools

Nurse Call system

Electronic Health Records (EHR)

Job description

Current Openings at The Orchards Health Center

Below are our current openings. Check back often for new openings.

Schedule: 3 days a week (including Mondays and occasional weekends) 8:00am - 4:30pm

• $22 - $24 per hour
• LOTS of Opportunity in a Stable & Beautiful work environment.
• 401k with Employer Match.
• Tuition Assistance.
• Talent development reviews and growth opportunities.
• Commuter Reimbursement.

GENERAL SUMMARY:

The Unit Secretary provides administrative and clerical support to Health Information/ Skilled Nursing department.

WHY YOU WILL LOVE THE ORCHARDS:

The Orchards is our beautifully constructed health center providing living options in Assisted Living, Skilled Nursing, and Memory Care.

FOR NURSING POSITIONS: The Orchards uses state of the art equipment to achieve excellent clinical outcomes as recognized by the acute hospital.

FOR ALL POSITIONS: Through our talent development review program, we strive to make sure our employees are reaching their goals and working in the role they enjoy. We have a heavy focus on training and provide tuition assistance as well as some scholarships. We survey our employees annually and listen to feedback to make changes to ensure the best work environment.

PRINCIPLE DUTIES:

Nursing Administration Support:

• Schedules resident appointments and arranges transportation.
• Prepare paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights.

Health Information Department Support:

• Monitors timeliness of physician admission and routine monthly visits as needed.
• Follow-up on patient medical record information to include but not limited to physician reports, test results, nursing documentation, etc.
• Process chart requests as needed under the supervision of the Health Information Director.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses' station, including filing, scanning and uploading to EHR, stocking supplies, maintaining station lists. Maintains an organized nurses' station.

Staffing and Scheduling:

• Maintain a current listing of employee contact numbers.
• Prepares and distributes a daily schedule for nurses and CNAs and posts the NHPPD form daily and trains others on days off. Maintains complete file of daily schedules and NHPPD forms for 3 years.

WHAT YOU WILL BRING:

• Previous experience in a skilled nursing facility as a unit secretary, preferred
• Knowledge of medical terminology
• Basic computer knowledge and typing/data entry skills
• Excellent written and oral communication skills
• Excellent customer service skills and telephone etiquette
• Must be able to concentrate with frequent interruptions
• Ability to function independently, with little direct supervision
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.
• High school graduate, or equivalent

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.